1. not2gutta's Avatar
    My Note 4 has been making odd noises along with disoriented picture quality random times when I use the camera for either photos or video. It happens while using the stock camera along with snapchat. Anybody have an idea?


    07-18-2015 07:10 PM
  2. nahoku's Avatar
    If someone asked me to guess how this was shot, I would have said it was done from a quadcopter... the sound, movement and jello all point to a quadcopter! Are you shooting this hand-held? Sorry, the only thing I can think of is a bad connection of the camera module. So if you don't use Snapchat, it works fine?
    07-18-2015 07:21 PM
  3. not2gutta's Avatar
    Haha, indeed that would make it more fascinating. But sadly no, this is shot with the note 4 in my hand...it does this in both stock and snapchat. I don't know if there is a correlation if both programs are running at the same time.
    07-18-2015 08:04 PM
  4. nahoku's Avatar
    Really sounds like a hardware problem. You might want to take it in for a checkout from where ever you bought it.
    07-18-2015 08:41 PM
  5. muzzy996's Avatar
    Bad optical image stabilization components. Send it in for repair. Had this issue on mine, replacing the camera module fixed it. It's a cheap part but not easily done, requires screen removal to get to the back side of the motherboard in order to plug in certain ribbon cables.

    Sent from my SM-N910T using Tapatalk
    07-18-2015 11:21 PM
  6. not2gutta's Avatar
    Send it to Samsung? How long did it take for them repair it? That means I'll be without a phone for a few weeks it sounds. Do they send back the original phone?
    07-19-2015 08:43 AM
  7. muzzy996's Avatar
    I had put up with the camera for a couple of months by pointing the camera to the sky briefly before composing a shot. In general it would work temporarily but once the optical image stabilizer was deactivated by exiting the camera application the problem would come right back upon relaunch of the camera application. I ended up damaging my screen though and did a squaretrade warranty service on the device during which time I also requested a camera module replacement so I'm not sure how long Samsung takes the fix the camera. I'm in Hawaii and I sent my phone to squaretrade in Pennsylvania on a monday and received it back on friday.
    07-20-2015 12:19 PM

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