04-10-2018 09:51 AM
38 12
  1. NJuice6's Avatar
    My Samsung Galaxy Note 4 had all the same issues talked about in this post.

    I got the new 5.0.1 update, reboot loops started to occur, only solution was plugging it into charger, went to Verizon, they sent me a refurbished phone, the refurbished phone instantly started to boot loop upon turning it on.

    So solution to all of this is: its the battery. I ordered a new battery and all my reboot issues have been solved. As suggested by another user, something with the 5.0.1 update must have turned the battery to junk. Hope this helps.
    08-06-2015 10:07 AM
  2. idot123's Avatar
    Hey guys,

    I also have the same issues as everyone else does on this thread. I noticed when it always boot loops when I access my camera or Snapchat. Should I consider try someone how to go to another old version? I really do not want to have to go through the hassle of getting contacts..

    Also can someone link me the battery they bought for their Note 4. There's like a billion different ones on Amazon and I don't know which one? And is it worth going to the Verizon Service Center? Thanks in advance!
    10-05-2015 01:27 PM
  3. Ludwig VanHelm's Avatar
    Hey, I've had the EXACT same problem as you did! Whenever I accessed the camera, my phone would be thrown into a bootloop, and, last night, I got it working again after letting the battery drain and plugging it in to charge. But, this afternoon, I tried to go into the camera again and it went right back into the bootloop, so I'm incredibly stressed and pissed off. I called Samsung about it, and the agent had me do a factory reset, but the problem still persisted. So he said that I had to send it in for repair, but that'll be much too long of a wait for me (2 weeks), so I don't know where to go from here either. I'm going to try to see if I can test the battery and see if that could be behind this.

    Did you update your phone awhile before this problem started? Or were you doing something to your phone before you noticed this problem? Any kind of info you can provide would be awesome.

    I'll provide updates whenever I find something that works...
    10-06-2015 04:24 PM
  4. idot123's Avatar
    I think I updated sometime in August...before this update, my phone was fully functional and I didn't do any mods or roms to it. Just used it for your standard social media and internet browsing. Tomorrow, I'm going to visit Verizon and see what they tell me. I'll also contact samsung too. It should be noted that other than this camera problem, I can still use my phone, but i just can't take pictures or use snapchat, which is very frustrating. I might try looking into flashing a previous version but I just don't want to go through the hassle of losing my contacts, requesting everyone etc.

    I might just bite the bullet and buy another battery and test that out but I want to make sure it is not some off-brand stuff and that it is from the manufacturers of the Note 4.

    Will give updates when I get them. Good luck!

    edit: so couple of things: I went to verizon and they said that they could only give me a refirb model, which is fine, but I'd much rather keep the original and find out what's wrong. I called up Samsung and they had me do factory reset which doesn't help, which definitely leads me to believe that it is a hardware issue with the phone or the battery. They asked me to go to Best Buy to flash HD to see what happens but that did not work...So I'm going to call Samsung and I might send my phone or I'll bite the bullet and see what Verizon refirb model gets me
    10-09-2015 07:46 PM
  5. idot123's Avatar
    So got my refirb and new battery and can confirm that a new battery solved the problem. My note 4 is back!
    10-16-2015 01:13 AM
  6. mannankhanna's Avatar
    Same problem! I had assumed it could have been some app acting funny, but the problem came back in safe mode as well. The same issue happened on my replacement device and I finally took it to the store, where the representative changed the battery (without any cost) and fixed my problems. It's definitely the battery and I havent faced a problem in the last few hours. Something about being overcharged??!! Glad I was able to come to a solution and thought of posting this...if only I'd have come across this post a few days early!
    11-02-2015 01:29 AM
  7. F_B's Avatar
    Why oh why did I drop my iphones and go to Samsung.
    My Note 4 is junk!!!!!! I have the reboot problem. Verizon tries to make nice
    and make you think you are getting a new phone but it's a phone that has
    most likely already failed at least once. Never in two iterations of Iphones
    did I have a problem. My Note 4 is now flipping me off every sixty seconds
    with the company name that manufactured the brick I now own and may I
    say at full price. Plus, at the moment I have two worthless bricks. Thank
    you Verizon and thank you Samsung. I wonder if Verizon would mind if
    I tried the Discount tire commercial thing and throw both of my bricks through
    their window.
    12-01-2015 08:22 PM
  8. Pimpcasso's Avatar
    Hey buddy,

    Same thing happened to me. I'm on hold with Verizon now. You could have put in an external memory card, plugged the phone in using the quick charger, then transfer files off that way.
    02-08-2016 10:35 AM
  9. Chasing Greyhounds's Avatar
    Mine did the same thing, however at this time Samsung no longer makes a new replacement battery for the Note 4, you can get a Samsung marked battery, however these most likely will be old, well used, refurbished or worse completely dead, unfortunately there are unscrupulous thieves out there who will sell you junk, even on Amazon...I did end up buying a battery from Anker, $16 free same day shipping from Amazon, solved the boot loop issue for me ! Hope this still helps other Note 4 owners out there
    01-14-2017 11:01 AM
  10. Hannah0128's Avatar
    I had the same problem and got the software flashed, got my battery checked and I was still having this problem. However, when I switched batteries with my sister, who also has a note 4, i stopped experiencing thus problem wnd hers started, so long story short, a new battery was my solution
    02-19-2017 08:09 AM
  11. datum9's Avatar
    I got a NIB note 4 but apparently sitting in a warehouse somewhere for years because the battery was almost dead. It would rapidly go from 100% to about 50% in 2 hours and then shutdown or reboot.

    got a 10,000 mah cell that fixed it. made by ZeroLemon. No use for tiny 3000+ mah cells.
    02-22-2017 10:21 AM
  12. Rosita Ekenasi's Avatar
    my note 5 is currently doing the same thing I need I help too.
    09-14-2017 12:28 PM
  13. datum9's Avatar
    Weird. I thought bootloop was a problem exclusive to LG phones such as V10 and G4. Apparently not.
    04-10-2018 09:51 AM
38 12

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