1. papabear4jc's Avatar
    Yesterday morning my sprint note 4 did a system update. Afterwards it was very slow. I had to pull the battery 3x due to freezing. I tried clearing the cache partition. That didn't work. I did a full system restore. It's still slow. I haven't had to pull the battery yet thankfully. Any suggestions?

    Posted via the Android Central App
    07-26-2015 07:46 AM
  2. taife32's Avatar
    Yesterday morning my sprint note 4 did a system update. Afterwards it was very slow. I had to pull the battery 3x due to freezing. I tried clearing the cache partition. That didn't work. I did a full system restore. It's still slow. I haven't had to pull the battery yet thankfully. Any suggestions?

    Posted via the Android Central App
    It sounds like the update might have messed your phone up, if it doesn't improve even after system reset. So the best thing is to go to Sammobile.com and download the ROM that was before the later update. Use ODIN to flash it, don't worry it won't void your warranty as it will not trip anything

    Sent from my SM-N910F using Tapatalk
    07-26-2015 08:18 AM
  3. papabear4jc's Avatar
    It sounds like the update might have messed your phone up, if it doesn't improve even after system reset. So the best thing is to go to Sammobile.com and download the ROM that was before the later update. Use ODIN to flash it, don't worry it won't void your warranty as it will not trip anything

    Sent from my SM-N910F using Tapatalk
    Do i need a computer to do that?

    Posted via the Android Central App
    07-26-2015 08:36 AM
  4. taife32's Avatar
    Do i need a computer to do that?

    Posted via the Android Central App
    Yes, it's much safer as you don't want to root (I'm assuming). ODIN, will bring your phone back to the time before. Read provided instructions though and good luck.

    Sent from my SM-N910F using Tapatalk
    07-26-2015 08:39 AM
  5. papabear4jc's Avatar
    Well crap. Figures. I don't have a computer.

    Posted via the Android Central App
    07-26-2015 08:44 AM
  6. papabear4jc's Avatar
    Interesting. The time it froze up most was using an app called meetme. It would then bleed over into everything else. I've removed meetme and everything seems to be running smoothly now.

    Posted via the Android Central App
    07-26-2015 09:19 AM
  7. papabear4jc's Avatar
    I spoke too soon. Still messing up and rebooting and freezing.

    Posted via the Android Central App
    07-26-2015 03:49 PM
  8. Rometheus's Avatar
    Yesterday morning my sprint note 4 did a system update. Afterwards it was very slow. I had to pull the battery 3x due to freezing. I tried clearing the cache partition. That didn't work. I did a full system restore. It's still slow. I haven't had to pull the battery yet thankfully. Any suggestions?

    Posted via the Android Central App
    I just got my Note 4 on Sprint last Monday. Out the box I updated to Lollipop and then started usimg like I did with my GS4. There was another update I got a few days after but it seems to be working fine. All I have done is turn on power saving mode and unchecked the Connection Optimizer. Standby time for me is good. Went to bed last night at 71% battery and woke up to 69%(slept about 8 1/2 hours).

    ~Blessed From My Note 4~
    07-26-2015 03:55 PM
  9. papabear4jc's Avatar
    I called sprint tonight. They said it's a known issue with the note 4. They're sending me a replacement but it will take 2-3 days to get here.

    Posted via the Android Central App
    07-26-2015 09:45 PM
  10. Rometheus's Avatar
    I called sprint tonight. They said it's a known issue with the note 4. They're sending me a replacement but it will take 2-3 days to get here.

    Posted via the Android Central App
    How long have you had yours? As stated already mine is working fine.

    ~Blessed From My Note 4~
    07-26-2015 09:56 PM
  11. Gunny94's Avatar
    Hmm, so they aware of the issue? If its the software why don't they pull the update back?
    07-27-2015 03:46 AM
  12. papabear4jc's Avatar
    I got mine back in October. But yeah the guy i talked to at sprint knew of the problem. But it's not effecting all note 4s. He said he has a note 4 and has no issues. Some people on the sprint forums said the update actually bricked their phone.

    Posted via the Android Central App
    07-27-2015 10:36 AM

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