1. Kjthomas0724's Avatar
    All of a sudden my phone is freezing up on me and restarting itself. . I have also noticed it getting warm a few times. I haven't downloaded any new apps and I have already wiped the catch partition.

    Any ideas???

    Posted via the Android Central App
    07-30-2015 04:58 PM
  2. Rometheus's Avatar
    All of a sudden my phone is freezing up on me and restarting itself. . I have also noticed it getting warm a few times. I haven't downloaded any new apps and I have already wiped the catch partition.

    Any ideas???

    Posted via the Android Central App
    How long have you had the phone?

    ~Blessed From My Note 4~
    07-30-2015 05:06 PM
  3. Kjthomas0724's Avatar
    How long have you had the phone?

    ~Blessed From My Note 4~
    Since December. Just started having these issues today.

    Posted via the Android Central App
    07-30-2015 05:08 PM
  4. Rometheus's Avatar
    Since December. Just started having these issues today.

    Posted via the Android Central App
    Might need a new battery.

    ~Blessed From My Note 4~
    07-30-2015 05:10 PM
  5. Kjthomas0724's Avatar
    Might need a new battery.

    ~Blessed From My Note 4~
    That would cause my phone to go crazy?

    Posted via the Android Central App
    07-30-2015 05:12 PM
  6. Rometheus's Avatar
    That would cause my phone to go crazy?

    Posted via the Android Central App
    ???

    ~Blessed From My Note 4~
    07-30-2015 05:14 PM
  7. wms3's Avatar
    Have you tried a battery pull? This is why I refuse to buy a phone with a sealed battery. If the battery pull doesn't solve the problem, you may have to do a factory reset. If that doesn't do it, you probably have a hardware issue.

    Posted from my Sammy Note 4
    07-30-2015 07:17 PM
  8. bassplayrguy's Avatar
    Try removing your sd card for awhile and see if the problem persists. Weird things happen when SD cards go bad.
    07-31-2015 03:59 PM
  9. mlbyanks11's Avatar
    Try removing your sd card for awhile and see if the problem persists. Weird things happen when SD cards go bad.
    sD card has nothing to do with it.... Why do people think that??.. That provides more space not make your phone freeze...never had an SD card Issue with Android

    Posted via the Android Central App
    08-01-2015 09:03 AM
  10. SandersJC1964's Avatar
    sD card has nothing to do with it.... Why do people think that??.. That provides more space not make your phone freeze...never had an SD card Issue with Android

    Posted via the Android Central App
    A corrupted SD card certainly will cause your phone to behave erratically. I've had first hand experience with two different Samsung phones doing precisely that. A new SD card fixed it.

    Posted via the Android Central App
    WalkingHorse likes this.
    08-01-2015 09:43 AM
  11. goin_nil's Avatar
    sD card has nothing to do with it.... Why do people think that??.. That provides more space not make your phone freeze...never had an SD card Issue with Android

    Posted via the Android Central App
    Not true.

    This happened to my previous phone too. It would wreak havoc on my phone (freeze, crash, etc) whenever I launched the camera since all pictures were set to go to the SD card.

    When I took the SD card out, set the camera to save to internal memory, the phone was fine after that.
    08-01-2015 10:00 AM
  12. Kjthomas0724's Avatar
    Ended up taking my phone back to the metro pcs store I got it out. They had samsung look at it and determined it was software issues and they replaced my phone

    Posted via the Android Central App
    08-05-2015 08:19 AM
  13. kellyjdrummer's Avatar
    *cache.
    08-05-2015 05:15 PM
  14. srsgonu's Avatar
    Ended up taking my phone back to the metro pcs store I got it out. They had samsung look at it and determined it was software issues and they replaced my phone

    Posted via the Android Central App
    I hope you don't throw it any more

    Posted via the Android Central App
    08-05-2015 08:02 PM
  15. Oscar Maradiaga's Avatar
    Throw it as hard as you ca against the wall after you get the 5.1.1 update that should do the trick
    08-05-2015 10:35 PM
  16. muzzy996's Avatar
    If they determined it was software issues a factory reset or full wipe/flash via Kies would have fixed it...

    Sent from my SM-P900 using Tapatalk
    08-06-2015 12:29 AM
  17. Kjthomas0724's Avatar
    If they determined it was software issues a factory reset or full wipe/flash via Kies would have fixed it...

    Sent from my SM-P900 using Tapatalk

    Samsung said it was software issues and replaces it. I had already done a full factory reset more than once and it didn't help anything

    Posted via the Android Central App
    08-06-2015 01:43 PM

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