08-02-2015 08:49 AM
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  1. Yve Clark's Avatar
    Yve Clark
    Google sent me an email stating a galaxy note 3 had accessed my account All the details, model no etc were for a note 3. I have a note 2 and a note 4. I changed the password and said it wasn't me. then i tried to log in on the note 2 and it won't let me even with the new password. I have unblocked the device stating it really was me but still no joy.
    I can find nothing in help pages nor a way to communicate with them about their error that has now locked me out. What can I do now?
    08-02-2015 08:46 AM
  2. Rometheus's Avatar
    Rometheus
    Originally Posted by Yve Clark
    Google sent me an email stating a galaxy note 3 had accessed my account All the details, model no etc were for a note 3. I have a note 2 and a note 4. I changed the password and said it wasn't me. then i tried to log in on the note 2 and it won't let me even with the new password. I have unblocked the device stating it really was me but still no joy.
    I can find nothing in help pages nor a way to communicate with them about their error that has now locked me out. What can I do now?
    Do you use Device Manager? If not, download the app. Log in and it lists all devices you have. I lost my old GS4 one time and logged in and erased/wiped it clean. Maybe you can fix your Note 2 that way.

    ~Blessed From My Note 4~
    08-02-2015 08:49 AM
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