1. skatergirl's Avatar
    Ok, so my sister in law and I have been having some strange stuff happening with our photos on our Note 4 phones.

    Photos in Google photos (picasa) are doubling and sometimes tripling (this does not include when Google enhances a photo). Not sure why this is happening. Does anyone have any ideas. It is rather annoying.

    As for the gallery, this is a real mess. If I chose to display content from picasa, not all photos show up and sometimes there is a photo but when you tap the photo it comes up black. If I chose to not display picasa, I see just the photos taken on the phone from the last factory reset.

    Any suggestions
    09-04-2015 06:27 PM
  2. muzzy996's Avatar
    Do you happen to have google drive set up on any computers and have it set to sync or backup all folders? I think I had this issue too and quickly caught it but I can't quite remember what exactly was going on. If memory serves the drive app on my laptop was finding the photos in one folder and making a backup in another. On my devices that resulted in multiple copies of photos showing up in the photos app since that merely aggregated everything in my google drive.

    Take a look at google drive and see if you see multiple folders with the same photos.
    09-04-2015 08:45 PM
  3. savuth's Avatar
    To my experience, you should go to setting in Google photo and reset it, then it will be OK. I think you have confuse to set in setting menu. Let do it and see, what will happen. hope it will be OK. hope it will resume as usual.
    09-04-2015 11:42 PM
  4. bat0nas's Avatar
    This is the reason I'll wait for version 4.0 or later😀




    Sent from my SM-N910C using Tapatalk
    09-05-2015 07:57 AM
  5. muzzy996's Avatar
    This is the reason I'll wait for version 4.0 or later😀




    Sent from my SM-N910C using Tapatalk
    Lol to each his own. The app and service are great though. If one isn't concerned with mobile data limits they can photograph things and share them quickly via links. Much more effective IMO than MMS since I can shoot a dozen photos and some videos even and share them with others as a collection quickly. Useful in my profession as an engineer in the field.

    Sent from my SM-N910T using Tapatalk
    09-05-2015 01:21 PM
  6. MsMichele's Avatar
    No ideas....I've had my Note 4 for a month and have not run into this issue at all and I have my settings so that I back up my photos nightly.
    09-05-2015 02:35 PM

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