I have a Note 4 I bought on eBay. Successfully activated it and used it for months. Decided to sell it - working perfectly. I did a factory reset.
Now when trying to set up, it says that it is locked due to an abnormal reset. I have signed in and removed my Samsung account in settings, and I've also gone to Samsung.com and deleted the device from my account. I have done a factory reset again several times through either the settings or by using the Vol down, power and home buttons. Every time I boot, it gives me the locked message. How do I get it unlocked??
Now when trying to set up, it says that it is locked due to an abnormal reset. I have signed in and removed my Samsung account in settings, and I've also gone to Samsung.com and deleted the device from my account. I have done a factory reset again several times through either the settings or by using the Vol down, power and home buttons. Every time I boot, it gives me the locked message. How do I get it unlocked??