1. AC Question's Avatar
    I just got a note 4 from rent a center and I tried to do a system update but it's not letting me I tried resting it but nothing works it say the phone has been rooted and I don't even know how to root a phone can anyone help ?
    09-07-2015 01:53 AM
  2. belodion's Avatar
    If it is indeed rooted it will have to be unrooted before the update can be downloaded and installed. Return it to where you bought it and explain the problem.... a previous user may have rooted it before returning it, for example, or there may simply be some device error.

    Posted via the Android Central App
    09-07-2015 05:35 AM

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