1. AC Question's Avatar
    When I am on voice call, various apps open by themselves - I have searched through settings, but can't find solution.
    This was happening on my original Note 4, and had it replaced for a different reason. Settings loaded from old to replacement phone; this problem has been happening on both phones. AT&T tech support can't find an answer.
    09-08-2015 06:16 PM
  2. srkmagnus's Avatar
    Welcome to Android Central!

    I'm not sure why apps keep auto-opening...other than accidental presses while in-call. I would suggest a factory reset (backup data and sync accounts first) and see if that helps. Let us know how that works.
    09-08-2015 07:48 PM
  3. fatyank's Avatar
    Which apps are opening? Are they the same ones each time?

    Posted via Android Central App
    09-09-2015 12:44 AM
  4. BobP52's Avatar
    The apps that are opening are typically on the home page, including Settings function. I think that the apps are being launched by simply touching screen to face during voice call.
    We found that the display was set to increased touch sensitivity. When turned off, there was no improvement. Problem continues....
    09-17-2015 10:39 PM
  5. nahoku's Avatar
    The proximity sensor should keep the screen off when you're on a call. If the screen is dark, you can press anywhere on the screen and nothing should launch. Silly question, but do you notice if the screen is active when this is happening?
    09-18-2015 02:17 AM
  6. Ole_k_f's Avatar
    If you are on a call and get another incomming call my screen lights up and won't go dark again.
    So when i'm done with the call my chin has opened all sorts of stuff.
    Is there a way to turn this feature off?

    Posted via the Android Central App
    09-18-2015 03:31 AM

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