1. dedduck0121's Avatar
    Like the title says, my phone has randomly started acting crazy. This has happened about 5 times now in the past 3 months. I was using the camera and taking pictures with 60% battery then the phone freezes for about 3 seconds, shuts down. When I turn it back on the phone beeps telling me I have no battery left. Literally says 0%. Yesterday after this happened for the first time it deleted all the photos I have taken in the past 3 days. What the heck!

    I have factory reset my phone twice since this happened a couple months ago thinking this could fix the issue. Nope. Still happening.

    Also - Not rooted and on VZW

    Any idea why this happens? About to bring it to BB and get a replacement if it is not an easy fix.
    10-05-2015 08:52 AM
  2. H3aTeRzz's Avatar
    I think your only option would be a replacement. If a reset didn't fix it, the next step would be a replacement.

    Good Luck!
    10-05-2015 09:17 AM

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