04-01-2017 06:16 PM
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  1. Jhawksnut's Avatar
    I'm having the same problem though it's with the Note Edge, N4's sister phone. Myself too having the restarts still, after doing all the suggested fixes. Thinking it was probably an App creating the system to reboot as well, I was just down in Mexico for 10 days and since primarily using data cellularly, (still grandfathered on VZ), was using Wi-Fi.
    Noticed I had better battery usage (duh) and NO Reboots! WTH?! None of my apps nor system was changed. Interesting....
    When I came back into the United States earlier this week, was greeted to the one reboot a day, as per the usual before I left. This has me considering that it is not a rogue app that's causing the system to reboot: methinks it is a mix of the system firmware, (5.0.1), Verizon bloatware and of course Samsungs!
    Looking forward to 5.1.1 and maybe just maybe no reboots! Peace

    Posted via the Android Central App
    Same issue here but it will stay on when I'm plugged in. I have a charge on the battery according the phone which I can only see when it's plugged in.
    06-16-2016 06:09 PM
  2. natehoy's Avatar
    Same issue here but it will stay on when I'm plugged in. I have a charge on the battery according the phone which I can only see when it's plugged in.
    Sounds like you need a new battery.

    Bascially, a failed cell on a Lithium battery will often read full voltage right up until a certain amount of load is placed on it, then the voltage will drop very rapidly (or suddenly) on that cell. Once cell dropping voltage will lower the voltage of the overall pack to "critically low" even if the rest of the cells are working fine.

    So whenever you see things like "the phone works great until I start up (insert name of battery-using activity here) then the charge level drops suddenly and it shuts down" the problem is about very likely to be a dendrite or failed cell in the battery.

    A "failed" cell may work fine under light loads, but turn the screen up to full, run the camera, or do something else that tends to pull a lot of juice, and BAM, the cell fails and the rest of the cells can't deliver the voltage the phone needs, so the phone does an immediate power down. Or the phone doesn't even have enough time toshut down, and when the battery comes under light load again it recovers and the phone tries to reboot.
    06-17-2016 05:12 PM
  3. Daniel Hayes1's Avatar
    Remove all 3rd party apps and reinstall to see if a particular app is causing the problem it's what I did until I found the culprit.

    Diggin my Note 5 and Note 4.
    What app was the culprit? Could U please let me know if U remember the app's name. It may just help me out with this very [language redacted by Mod] frustrating problem [language redacted by Mod].
    06-27-2016 06:02 AM
  4. kirksucks's Avatar
    Mine will shut down by itself but I won't be able to turn it back on. Sometimes even if I do a soft reset it won't boot up.

    Both instances require a battery pull to get it to turn on.

    I have an Anker battery being delivered today from Amazon.
    06-27-2016 02:42 PM
  5. Mike Jahrig's Avatar
    I had the same problem. Turned out that I had recently installed the Opera browser before the problem started. Removing the Opera browser fixed it for me.
    07-26-2016 12:20 PM
  6. cupideanso's Avatar
    This keeps happening to me!!! I hate this phone - cannot wait to get rid of it! This also happened to me after a system update. Did a factory reset & it still did it & erased half my ish! So tired of this crappy phone...I think it is a battery issue, but who cares all this money for these phones & then they also want a $200 deductible ridic! I will be bringing it in today & letting Sprint know how disappointed I am with the service...I pay $120/month & I still have to pay a large deductible??? I can order on eon Ebay for less...bull ish! I will also NEVER EVER not just pay for the phone upfront again _ ifeel chained with my contract & how much I am not supported when necessary
    08-16-2016 11:14 AM
  7. 32Million's Avatar
    Did that work? I have the same problem with note edge
    Boot into safe mode, if you can, to see if your phone continues the problem while you are in it (safe mode). If it does not have the issue in safe mode it is more than likely one the apps that you installed in the play store. Delete them while in safe mode.
    01-03-2017 04:20 PM
  8. Robert Tarver's Avatar
    Install WAKE LOCK - POWER MANAGER by Darken. It is available on the Google Play site. It will get your Note 4 back to functioning like it should. This issue is NOT caused by any of the following:

    Apps
    Battery
    SD card
    and will return after a hard or soft reset.

    This is an OS UPDATE CONFLICT. The Note 4 is the last Note with a removable battery. Another solution is to have the battery charging cable disconnected. You will need to swap out batteries whenever necessary.
    04-01-2017 06:16 PM
  9. Robert Tarver's Avatar
    04-01-2017 06:16 PM
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