1. dom1231's Avatar
    Hey guys
    Been having some issues with the note 4 and not sure whats the root cause. Today my battery was at 35% then my phone died and was in a continuous reboot cycle every time the home-screen would flash up saying 0%. It only stopped when i pulled the battery and reinserted it and it went back up to 19% then died completely until i charged it again. Attached some photos, Thanks for the help.
    Note 4 Erratic battery behaviour-screenshot_2015-10-12-20-00-57.jpg
    Note 4 Erratic battery behaviour-screenshot_2015-10-12-20-17-47.jpg
    RumpRoast likes this.
    10-12-2015 03:24 PM
  2. Rukbat's Avatar
    See the huge sign saying "DENDRITE"? No? That curve in the first screen capture says it. That instant drop to 0, then the battery is back to more than 0 charge if you turn it on again.

    The battery has to be replaced. (Since you can get one for $13, it may not pay to fight to have it replaced under warranty, although it IS a manufacturing defect. (Actually a design defect - lithium batteries do have the problem and there's nothing anyone can do about it yet, so the manufacturer should replace the battery under warranty - but they probably won't.)

    See Lithium Battery Dendrite links to learn all about dendrites.
    dom1231 and IAmSixNine like this.
    10-12-2015 07:02 PM
  3. dom1231's Avatar
    Thank you, will order one and report back.
    10-13-2015 07:28 AM

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