1. Nick_1020's Avatar
    I've been experiencing a rather annoying with connectivity, or lack thereof issues.

    The phone randomly refuses to connect at times. When it happens, I have good data signal and/or wifi connection but something is stopping the connection from working and as a result web pages fail to load and apps that require an Internet connection no longer work.

    As a workaround, I usually have to enable then disable flight mode to get things working again.

    Can anyone explain why this is happening and better yet, how to resolve it please?

    Thanks.
    10-18-2015 01:31 PM
  2. srkmagnus's Avatar
    I've been experiencing a rather annoying with connectivity, or lack thereof issues.

    The phone randomly refuses to connect at times. When it happens, I have good data signal and/or wifi connection but something is stopping the connection from working and as a result web pages fail to load and apps that require an Internet connection no longer work.

    As a workaround, I usually have to enable then disable flight mode to get things working again.

    Can anyone explain why this is happening and better yet, how to resolve it please?

    Thanks.
    What carrier do you have? Either update the apn settings or PRL/Profile (sprint). Let us know if that helps.
    10-18-2015 02:27 PM
  3. Nick_1020's Avatar
    What carrier do you have? Either update the apn settings or PRL/Profile (sprint). Let us know if that helps.
    Thanks for the reply. I'm on 3 (UK) and have double checked all the apn settings with the carrier.

    Bloody phone is driving me insane at the moment what with this as well as the email and notifications issues. Battery life seems to be getting worse too.

    If WP had the apps and games that I need/like, I'd switch back today but I'm not sure WP will ever get the third party support it deserves.

    Can't believe I'm actually considering this, but it may be time to jump on the iPhone bandwagon
    10-21-2015 05:17 AM
  4. Nick_1020's Avatar
    This is getting unbearable now. Something on the phone is blocking internet access arbitrarily. It still happens if I disable the mobile data connection. Wifi will work for some apps, but is apparently being blocked in other apps and if I disable wifi and just try to use the data connection, the same happens.
    10-26-2015 09:49 AM
  5. Cmlael's Avatar
    You might want to try a factory reset. That's usually the best option when your phone starts acting up, and you can't figure out what is going wrong. Just make sure to back everything up.

    Posted via the Android Central App
    Nick_1020 likes this.
    10-26-2015 12:02 PM
  6. Nick_1020's Avatar
    You might want to try a factory reset. That's usually the best option when your phone starts acting up, and you can't figure out what is going wrong. Just make sure to back everything up.

    Posted via the Android Central App
    Cheers.

    It's looking like the only option left to try but I'm a little reluctant to give it a go. Backing up my data such as photos, videos, accounts, settings isn't a problem but I just don't want to lose game/app data so I'm going to need to look into those options first.

    Thanks for the reply
    10-26-2015 08:43 PM

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