google now not working in lolipop

[sofian safy]

I have a new note 4 (lollipop) , and I can't activate google now cards , it give me this message
( This account is not eligible to user google now )
plz help me , I don't want to root my device ... thanks

 

[B. Diddy]

Welcome to Android Central! What region are you in? Did the phone come with Google Play Store and Google Play services preinstalled? If not, it's possible the phone isn't certified for Google Play, which may render some Google functions incompatible.