1. MotorCityinaBox's Avatar
    Hi Guys. I am jumping ship to Nexus 6p and while I wait for that to come in, I am putting notes together to sell my Note 4. After my payoff with AT&T is it considered "unlocked" or is it somehow still AT&T? Sorry for such a n00bish question. Thanks.
    11-04-2015 07:17 AM
  2. Andy847's Avatar
    You have to go online to their website and ask for an Unlock Code. There is a small form you fill out with phone info and IMEI number and such. Then you will get an email with the Directions on how to unlock it. It only took me a few days to get mine. Now that I have it, not sure if I want to jump their ship yet. Having trouble deciding which service is worth it to go to.
    MotorCityinaBox likes this.
    11-04-2015 07:23 AM
  3. MotorCityinaBox's Avatar
    Oh ok. Thanks. Doesn't sound too difficult.
    11-04-2015 07:32 AM
  4. Kjthomas0724's Avatar
    Hi Guys. I am jumping ship to Nexus 6p and while I wait for that to come in, I am putting notes together to sell my Note 4. After my payoff with AT&T is it considered "unlocked" or is it somehow still AT&T? Sorry for such a n00bish question. Thanks.
    Unlocked or not, it will always be considered a att phone. You can put it on other companies service but it's still an att phone. Software updates will come from att. If you ever get them at all. My note 4 is att and I have it on metro pcs. Att does something to they phones where unless you have their service you don't get Ota software updates. I have to take mine to Best buy and have them update it.

    Posted via the Android Central App
    11-04-2015 07:44 AM
  5. Kelly Kearns's Avatar
    All carrier phones will only update OTA on their service.

    If you know someone on the service of your carrier phone, you can also pop their SIM card in your phone and update it OTA.
    11-04-2015 07:51 AM
  6. Kelly Kearns's Avatar
    Also when you advertise your phone to sell, be sure and advertise it as an unlocked AT&T Note 4.
    MotorCityinaBox likes this.
    11-04-2015 07:52 AM
  7. Kjthomas0724's Avatar
    All carrier phones will only update OTA on their service.

    If you know someone on the service of your carrier phone, you can also pop their SIM card in your phone and update it OTA.
    That's not true. I had an unlocked t-mobile note 4 with no sim card in it and it got the Ota update for lollipop soon as it came out.

    Posted via the Android Central App
    11-04-2015 11:11 AM
  8. Kelly Kearns's Avatar
    That's not true. I had an unlocked t-mobile note 4 with no sim card in it and it got the Ota update for lollipop soon as it came out.

    Posted via the Android Central App
    On AT&T? This is a very common issue. They must connect to the carrier server and they won't connect without an active SIM.
    11-04-2015 11:28 AM
  9. Mr-Guy's Avatar
    Just use kies to update

    Posted via the Android Central App
    11-04-2015 12:35 PM
  10. Kelly Kearns's Avatar
    Just use kies to update

    Posted via the Android Central App
    Not always able. You can also take it to Best Buy, but with the AT&T Note 4, Best Buy and Kies didn't have it just a couple weeks ago because AT&T hasn't given Samsung their final version.
    11-04-2015 12:39 PM
  11. Andy847's Avatar
    Also, On the directions I have, you need the sim from another service to officially unlock it with the code. You can't unlock with it still on AT&T.
    11-04-2015 02:28 PM

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