1. AC Question's Avatar
    I have had my Note 4 for about a month and half. When I first got it I was able to get on the internet and my wifi would stay on. Now my wifi is off and every time I try and turn my wifi on it just turns off again it will not connect. I really need to have access to the internet. How can I fix this problem?
    11-04-2015 11:52 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen with any wi-fi network? Do you have any power-saving modes turned on?

    Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-14686. If that doesn't help, see if it still happens in Safe Mode: https://support.t-mobile.com/docs/DOC-14673
    11-04-2015 12:45 PM
  3. Angelmorris1980's Avatar
    I have tried both of those things and now wiped it to factor settings and it still is doing it. What can I do Now?
    11-04-2015 01:24 PM
  4. B. Diddy's Avatar
    Perhaps a connection came loose inside the phone. You'd have to bring the phone to a repair shop to check, unless you want to try opening it up yourself. There are DIY videos on YouTube for this kind of thing.
    11-04-2015 01:44 PM
  5. PublicImageLtd's Avatar
    Have you downloaded some kind of battery saver app? They're bad for turning off wifi!?
    Just a thought.

    Posted via the Android Central App
    11-12-2015 01:08 PM
  6. brothamoveson's Avatar
    Contact your carrier you should be able to get a warranty replacement.

    Posted via the Android Central App
    11-12-2015 03:46 PM

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