1. AC Question's Avatar
    The WiFi service on my Verizon Galaxy Note 4 stopped working 24 hours ago. I cannot turn WiFi on. The option to do so is either disabled or locked. I have taken the battery out and replaced it more than once without seeing any changes. I cannot find any setting that seems to affect this issue in any way. I had just completed a 26MB download when it turned off, not to come on again. It is not the WiFi hotspot as I have other WiFi devices that are working just fine. To me, it seems the WiFi radio has failed. Bluetooth, LTE still working fine. Any ideas?
    11-19-2015 06:20 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Have you tried a reboot?
    11-19-2015 08:54 AM
  3. bailes's Avatar
    Yes, I have removed and replaced the battery multiple times with no change in WiFi availability.
    11-19-2015 10:56 AM
  4. Golfdriver97's Avatar
    Sorry for the delay. Have you considered a reset?
    11-20-2015 02:13 PM
  5. IAmSixNine's Avatar
    Was the 26 meg download an update?
    IF so its possible the update didnt install properly and a hard reset may be in order.
    11-20-2015 03:32 PM

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