1. slickvol's Avatar
    I returned a new Samsung Note 4 because the camera would not focus. I have the second one now and I have the same problem. It will eventually focus after either tapping it against my hand or placing the camera within a few inches of an object. Is this a known problem that Samsung is ignoring or have I won the lottery with the only 2 devices that won't work? Is there anything to correct the issue?
    12-01-2015 06:47 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Just to be sure--is there any protective plastic film over the camera lens? If it's still on, it might prevent the camera from focusing easily.
    12-01-2015 07:17 PM
  3. Miller6386's Avatar
    Yes this is a known issue
    12-01-2015 08:12 PM
  4. dpen15's Avatar
    That happens to me as well on closer shots that the pic, e.g. texts on a paper receipt, could go off focus... and have to either tap on screen to force refocus or move the phone a bit farther/closer to make it aotofocus until I get it acceptable.
    12-01-2015 09:13 PM
  5. aoshia's Avatar
    Just got my third Note 4 today and it finally seems to be free of this issue. We'll see though. The first one lasted a month before it got problematic. It's common with this phone, as sad as that is to say.

    Posted via the Android Central App
    12-01-2015 11:15 PM
  6. Jay Sacks's Avatar
    It's an issue all hope will go away in time… except those of us that have it. I shake mine and it seems to work. Not a big camera user otherwise I would keep returning.
    12-01-2015 11:21 PM

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