1. trekgraham's Avatar
    My wife's phone updated just fine, but my phone hasn't.
    Originally I had to do a factory wipe after my phone went into a boot loop following turning on Knox. After the reset, I got the option to upgrade and it failed. I've tried
    1 clearing cache data
    2 wiping the cache from the recovery
    3 second factory reset
    4 changing the date
    5 waiting a day or two

    No luck at all, any advice?
    12-04-2015 12:05 AM
  2. Cavboygt's Avatar
    Go to bestbuy samsung booth.

    Posted via the Android Central App
    12-04-2015 12:22 AM
  3. trekgraham's Avatar
    I don't have the gas to do that for the next month
    12-04-2015 12:29 AM

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