1. kpdx's Avatar
    Before I factory reset my phone I had no issue attaching pictures to my texts. Now is gives a me a pop up that says "unable to load file"

    I am using the infamous orange samsung messages app. Has anyone ran across this before?

    Posted via the Android Central App
    12-09-2015 11:10 AM
  2. B. Diddy's Avatar
    Did you factory reset the phone because it was starting to glitch?
    12-09-2015 04:40 PM
  3. kpdx's Avatar
    I factory reset after 5.1.1. My battery started to drain precipitously and I did not know why. When my phone updated the "enhanced 4g LTE" got reactivated in the process. I did not realize that it had done so and couldn't figure out the sudden poor battery performance. Android system was the biggest battery hog taking 40% or so. It hadn't been factory reset since I bought it last November.

    This phone has has always run like a champ. Zero issues. I am thinking that a setting got changed during the reset.

    My phone has never been glitchy.....

    Posted via the Android Central App
    12-10-2015 01:51 AM
  4. B. Diddy's Avatar
    It might be worth reinstalling the firmware using Smart Switch.
    12-10-2015 02:34 AM
  5. malcolmmark's Avatar
    i can attach photos using the gallery option, but using photos says unable to attach so started using gallery for now
    B. Diddy likes this.
    12-11-2015 06:53 AM
  6. kpdx's Avatar
    This was the problem. Thanks. I cleared Google photos in defaults. The messages app reset to gallery. Problem fixed.

    I knew this was a user error thing, I just didn't know where to look. This phone has never had any issues I did not personally create

    Posted via the Android Central App
    B. Diddy likes this.
    12-11-2015 09:52 AM
  7. B. Diddy's Avatar
    Great! I'll keep that in mind in case someone else has this issue. It's odd that the stock Messages app can't use the Google Photos app to select a photo, though ...
    12-11-2015 10:59 AM
  8. kpdx's Avatar
    I thought so too...

    Posted via the Android Central App
    12-11-2015 03:12 PM

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