1. Speccers's Avatar
    So I get fed up with the lag/problems on my Note 4. So I finally factory reset it last night. When it came back up, the play store would force close every time I tried to open it. I cleared all data and cache, force stopped it, rebooted, no difference. I tried factory resetting the phone again, still the same problem. On wifi, off wifi, different networks. I deleted my Google account in teh settings screen, set it up, same thing. I'm at a loss for what to do next. Anyone with any ideas, or should I just be heading to a VZW office?

    thanks.
    12-15-2015 08:58 AM
  2. B. Diddy's Avatar
    Try reinstalling the firmware using Samsung Kies or Smart Switch.
    12-16-2015 02:43 AM

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