1. Kjthomas0724's Avatar
    Does anyone have any idea what this error means? I have tried several times to install this game and keep getting this error. I have already checked and I have plenty of storage space. No clue why it won't download.

    Posted via the Android Central App
    Attached Thumbnails Anyone know what this error means??-screenshot_2016-01-07-15-26-40.jpg  
    01-07-2016 04:28 PM
  2. cinnamin's Avatar
    Have to tried clearing the Google play store cache?
    01-07-2016 04:55 PM
  3. Kjthomas0724's Avatar
    Have to tried clearing the Google play store cache?
    I just tried thst and got the same result

    Posted via the Android Central App
    01-07-2016 07:57 PM
  4. cinnamin's Avatar
    Just to see I just installed the game and it works fine. I was reading something on google about it but it involves a factory reset.
    01-07-2016 08:02 PM
  5. Kjthomas0724's Avatar
    Thst sucks. I don't want to do a factory reset because of one game

    Posted via the Android Central App
    01-08-2016 07:48 AM
  6. natehoy's Avatar
    It's unlikely to help, but you might want to try clearing the cache partition just in case something is messed up there.

    - Power down phone
    - Press and hold POWER-HOME-VOLUMEUP until phone vibrates and "entering recovery mode" comes up.
    - Wait a bit until a menu comes up.
    - Choose "clear cache" (I can't remember the exact wording, but it's ***NOT*** "factory reset and wipe data" that you want, and all the other options are about loading firmware from various sources).
    - you'll get a little log message about the cache partition being reformatted, it takes very little time.
    - Choose "restart phone"
    01-08-2016 08:21 AM
  7. Kjthomas0724's Avatar
    It's unlikely to help, but you might want to try clearing the cache partition just in case something is messed up there.

    - Power down phone
    - Press and hold POWER-HOME-VOLUMEUP until phone vibrates and "entering recovery mode" comes up.
    - Wait a bit until a menu comes up.
    - Choose "clear cache" (I can't remember the exact wording, but it's ***NOT*** "factory reset and wipe data" that you want, and all the other options are about loading firmware from various sources).
    - you'll get a little log message about the cache partition being reformatted, it takes very little time.
    - Choose "restart phone"
    That was the first thing I tried. Thanks though

    Posted via the Android Central App
    01-08-2016 01:48 PM
  8. IAmSixNine's Avatar
    Its also possible its an error on the google play side. Wait a few hours and try again. Ive had apps that fail install and a while later all is good.
    ive had apps that needed updates and failed, and others i had to delete then install when updates fail. Most of the time the error is not on my end.
    Also check the feedback, see if other people are having the same issue.
    01-08-2016 02:39 PM
  9. Kjthomas0724's Avatar
    Its also possible its an error on the google play side. Wait a few hours and try again. Ive had apps that fail install and a while later all is good.
    ive had apps that needed updates and failed, and others i had to delete then install when updates fail. Most of the time the error is not on my end.
    Also check the feedback, see if other people are having the same issue.
    I have tried several times over the last three days. Same results.

    Posted via the Android Central App
    01-08-2016 03:48 PM
  10. min_is_3's Avatar
    I have tried several times over the last three days. Same results.

    Posted via the Android Central App
    Silly question but is your storage space full?
    01-08-2016 04:30 PM
  11. Kjthomas0724's Avatar
    Silly question but is your storage space full?
    I have plenty of free storage space. 15gb free actually.

    Posted via the Android Central App
    01-10-2016 06:20 PM
  12. natehoy's Avatar
    So, did a little research. -505 is a permissions error in Google Play. Most of the people who have run into it either had something go wrong with an OS upgrade where they had previously had the app in question installed on the old OS and it didn't delete itself properly when uninstalled, or the developer got lazy and didn't differentiate permissions properly between the two apps and it is trying to install a permission that is already there.

    Alternatively, if you have installed this on a guest account on your phone and then uninstalled it from the main account, the guest account settings probably didn't get deleted - uninstall it from the guest account if that is the case.
    01-11-2016 08:19 AM
  13. Kjthomas0724's Avatar
    So, did a little research. -505 is a permissions error in Google Play. Most of the people who have run into it either had something go wrong with an OS upgrade where they had previously had the app in question installed on the old OS and it didn't delete itself properly when uninstalled, or the developer got lazy and didn't differentiate permissions properly between the two apps and it is trying to install a permission that is already there.

    Alternatively, if you have installed this on a guest account on your phone and then uninstalled it from the main account, the guest account settings probably didn't get deleted - uninstall it from the guest account if that is the case.
    Well, it has to be an issue of the developers end then because I have never downloaded this game on anything before. In fact, it is a relatively new game.

    Posted via the Android Central App
    01-11-2016 01:17 PM
  14. cinnamin's Avatar
    OK try this hopefully it works. Clear cache and data from Google play app. Then unmount SD card.click on Google play
    store it will ask for permissions. Then try to download and install the game.mount SD card and try to start game.

    I ran into an issue with one of my games not wanting to update everything else would update accept for that game and this is what I did and it worked. Good luck.
    03-23-2016 03:39 AM

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