1. AC Question's Avatar
    I bought an unlocked Samsung Galaxy nOte 4 and took the sim card and sd card from my old S III out and put them in the Note 4 and I get the above message. The phone was bought as unlocked - whats the problem?
    01-29-2016 09:37 AM
  2. Rukbat's Avatar
    The SIM card is locked. Ask your carrier for a new one. If that doesn't fix it, the phone may not be unlocked (although the message n that case should be asking you to enter the unlock code).
    01-29-2016 11:53 AM

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