03-11-2016 10:09 AM
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  1. ratsttam's Avatar
    How exactly does a factory reset work? If I back up and reset will I lose all my messages? From textra, email, etc etc? My lay out, my apps, etc. I also have frostwire, I downloaded music, will I lose that music once it's been factory reset? Some, but not all, apps can be backed up to your google account. Others keep their information on your SD card. I can't say for sure about Textra and frostwire.
    Do I remove micro SD card? It's not necessary, but if you would feel more comfortable knowing that the factory reset can't touch it, than by all means, pull the card out before wiping it. I personally do, just in case.
    My battery life has been more than horrible since the 5.1.1 update. Battery life on 5.1.1 (I'm on T-Mobile) has been stellar. I listen to Pandora or Google Play Music literally all night at work, on LTE (9-12hrs depending on the night) and always have enough charge left to more than get me through breakfast in the morning.
    I'm always on 3g as well. I'm with Verizon and I should be getting 4g LTE. But I am not. Do other Verizon users get LTE where you are? If they are, a reset MAY fix it, but a visit to your Verizon dealer may be in order
    I have cleared cache, but never a reset.
    Please help.

    Posted via the Android Central App
    03-10-2016 11:15 PM
  2. Eageron's Avatar
    I am/was having this problem as well. It seemed to have started randomly this past weekend. My Note4 has been a stellar performer. I purged the system cache and it started performing much better; however, I have had two random reboots. Maybe it just had to get those out of its system. If the cache clearing didn't work, I guess I will apply a factory reset.
    Thank you for the input mate! So far I'm not having problems anymore! I hope it stays like that! Keep us posted how it goes though!
    03-11-2016 09:11 AM
  3. muzzy996's Avatar
    How exactly does a factory reset work? If I back up and reset will I lose all my messages? From textra, email, etc etc? My lay out, my apps, etc. I also have frostwire, I downloaded music, will I lose that music once it's been factory reset?


    Posted via the Android Central App
    Take precautions to protect your data by using apps like app list backup to save a list of apps you use, sms backup and restore to backup texts and copying your photos and music off of the phone to a pc. As for email it depends on the account type, if Gmail you need not do a thing but if something else. .
    03-11-2016 09:19 AM
  4. Eageron's Avatar
    Today was a new update released! I will update now and let you know how that works.. Kind of scared here! hehe..
    03-11-2016 10:09 AM
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