Note 4 losses 4G signal, but signal is good! Why is this happening?

[AC Question]

Note 4 losses 4G signal, but signal is good!

Samsung Note 4. Gets 4G signal 4 to 5 bars, then looses it and goes to 3G. Rarely goes back to 4G. I have changed the sim card, wiped the cache, reset the phone and erased all user data. All to no avail. NO apps currently installed and it doesn't make a difference. Phone used to be rock solid and have 4G all the time. My wife and kids phone have good signal strength 4G sitting right next to me, but I am stuck with 3G. Any idea why I loose a 4 to 5 bar 4G signal and go to 3G when all around me stay on 4G? Using Verizon.....phone was never dropped, etc
so frustrated!

 

[B. Diddy]

Welcome to Android Central! What does Verizon say about this? It's possible the phone's antenna might be faulty. The phone isn't still under warranty, is it?

 

[tgergenm3]

No longer under warranty. Verizon isn't sure of the issue. I think you are probably right though. I have tried all the software fixes. I get 4G sometimes...and then it pops to 3G or 1x. Totally random. Seems like maybe a solder joint is broke or something. I may just open up the phone and see if I get lucky. Not much to loose at this point! LOL Thanks for your reply B. Diddy.