1. Brew Swayne's Avatar
    I'm probably really late to this party, but I just learned about the Smart Lock feature which allows you to designate specific locations as "safe zones" and it will keep your phone from locking. Much to my chagrin, I can't find the setting.

    The article I read said to go to settings/security/smart lock/trusted places, but there's no smart lock option in my security settings. Is the setting located somewhere else, or is it just not available for the Note 4?

    AT&T/Note 4/5.1.1
    04-01-2016 03:39 PM
  2. Golfdriver97's Avatar
    Is there anything under location?
    04-01-2016 04:13 PM
  3. Brew Swayne's Avatar
    Nothing there either.
    04-01-2016 04:42 PM
  4. Piotr_Blazewicz's Avatar
    For some reasons that smart lock feature appeared on my phone since a couple of days. Its quite annoying cos main fingerprint lock disappears at home and work as well.
    04-01-2016 06:01 PM
  5. fatyank's Avatar
    Brew Swayne. Makes me laugh everytime I see that name. Thank you. Now to your issue. I have a Verizon Note4 and Smart Lock is right where you said it would be settings>security>smart lock. I have it under advanced at bottom of screen. However all my options are grayed out so I can't select anything.

    Posted via Android Central App
    Brew Swayne likes this.
    04-01-2016 06:39 PM
  6. fatyank's Avatar
    Go to settings >security>advanced>trust agents. There you can turn on Smart Lock and it will appear at bottom of page. When I go to Smart Lock it is still telling me "disabled by administrator"

    Posted via Android Central App
    Brew Swayne likes this.
    04-01-2016 07:17 PM
  7. Brew Swayne's Avatar
    Glad I can amuse. :-)

    Your 2nd suggestion worked perfectly. Thanks.
    04-01-2016 10:10 PM
  8. fatyank's Avatar
    Are you able to select any of the options?

    The Fatyank
    04-01-2016 10:43 PM
  9. fatyank's Avatar
    I still can not select any of the three options in Smart Lock. They are grayed out. I've checked every setting I can find. I'm on Verizon. Can anyone help me with this?

    The Fatyank
    04-03-2016 05:45 PM

Similar Threads

  1. Galaxy S6 Edge locked, how can I get back in?
    By AC Question in forum Samsung Galaxy S6 edge
    Replies: 2
    Last Post: 06-12-2016, 04:09 AM
  2. lock-in 3G
    By Dan Traylor in forum Verizon Samsung Galaxy S4
    Replies: 5
    Last Post: 04-07-2016, 04:40 PM
  3. Samsung Note 5 update locked my phone, how can I get back into my phone?
    By MadameStrange in forum Android 6.0 Marshmallow
    Replies: 3
    Last Post: 04-03-2016, 11:46 AM
  4. 3G lock
    By Dan Traylor in forum Samsung Galaxy S4
    Replies: 1
    Last Post: 04-02-2016, 02:04 AM
  5. Why did I get locked out of my tablet by using an app?
    By AC Question in forum Misc. Android Tablets
    Replies: 1
    Last Post: 04-01-2016, 08:27 AM