1. AC Question's Avatar
    Hi,

    My Samsung Note 4 fell and won't turn on. it won't even register on my laptop for me to do a back-up.

    How can I take a back up of my data and media before i take it to their service centre?

    Thanks!

    S
    04-25-2016 12:24 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you tried a different battery? Or pressed and held the Power button for at least 15-20 seconds?
    04-25-2016 01:11 AM

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