1. treske23's Avatar
    I have had my current note 4 for a couple months and it randomly shuts down and freezes. I had a previous note 4 that did this same thing right before it completely died on me. Does anyone know what might be causing this. It is currently running Android 6.0.1 but it had this issue in multiple stages of lollipop as well
    05-03-2016 08:21 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! If you have the exact same apps installed as on your previous Note 4, then I would be suspicious of one of the apps. If it never freezes or shuts down randomly in Safe Mode, then you know it's some app you installed. Unfortunately, the tedious challenge afterwards is to uninstall apps one by one until the problem goes away. I see that you've already started doing that from reading your other post: http://forums.androidcentral.com/and...ml#post5158974
    05-03-2016 10:02 PM

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