1. candlemass92's Avatar
    so i was laying in bed last night with a low battery and the battery drained and it wont charge i tried taking out the battery and tried different chargers it wont charge there was never any malfunctions with the phone before it worked fine
    06-05-2016 05:20 PM
  2. Morty2264's Avatar
    How old is this phone and the battery? Have you installed any new apps or battery saving apps recently? So when you plug it in, it will just sit on a charge?

    Sounds like your battery may be dead. Do you have a friend that has the same device? Swap their battery into your phone and see what happens.

    Posted via the Android Central App
    06-05-2016 05:49 PM
  3. candlemass92's Avatar
    I bought the phone on ebay from a reputable seller ive only had it for about 3 weeks no i havent installed any battery saving apps and theres no one that has the same battery ive tried plugging in to my computer the only thing that happens is that i get an error saying it doesnt recognize the deivce and it wont charge im really stressing out because i paid over 250 for this phone
    06-05-2016 06:18 PM
  4. Morty2264's Avatar
    The next step I'd suggest is to contact the seller and ask about the battery. Did he/she promise that the battery/phone itself was in good working order? Did you buy it brand new?

    Posted via the Android Central App
    06-05-2016 06:21 PM
  5. candlemass92's Avatar
    yea i contacted the seller yea the ad said that it was 100% working order it looked pretty new when I bought it so i assume its new, it was in really good condition when i bought it. theres no way it can be the phone.. right? im REALLY hoping that its just the battery but thats weird bc ive only had it for 3 weeks
    06-05-2016 06:29 PM
  6. Rob Hall3's Avatar
    not that unusual. Imho fast charging wreaks havoc on batteries. I had an oem battery last only 4 months.
    06-05-2016 07:52 PM
  7. candlemass92's Avatar
    tried it with another battery i think my phone is bricked
    06-05-2016 08:18 PM
  8. Rob Hall3's Avatar
    pull the battery and the sd card if u have one installed and let it sit for 5 minutes. Hold the power button with the battery out for about 30 seconds. then reinstall battery and leave sd card out and see it reboots
    06-05-2016 08:32 PM
  9. candlemass92's Avatar
    pull the battery and the sd card if u have one installed and let it sit for 5 minutes. Hold the power button with the battery out for about 30 seconds. then reinstall battery and leave sd card out and see it reboots
    Tried it, no luck
    06-06-2016 09:40 AM
  10. natehoy's Avatar
    The normal procedure for a battery that has discharged to the point where nothing shows when you try to charge it is to simply put the battery back in, put it on a known good charger, and walk away from it for 4+ hours. Don't touch ANYTHING. Just let the phone try to recover the battery.

    However, if it doesn't work with a second battery you know is charged and in good shape, chances are it's not the battery.

    For good measure, I would put one battery in, leave it on charge overnight, and try it. If that doesn't work, try the other battery. If that doesn't work, you either were very unlucky and got two dud batteries at once (possible, but somewhat unlikely) or you have a bad phone on your hands.
    06-06-2016 12:26 PM
  11. candlemass92's Avatar
    i tried leaving it on the charger for 4 hours but it still wont turn on i bought another battery on amazon wanna see if it works hopefully it does
    06-06-2016 10:52 PM
  12. Morty2264's Avatar
    Please let us know what happens with the new battery!

    Posted via the Android Central App
    06-07-2016 09:28 AM
  13. Jude526's Avatar
    If it doesn't work contact the seller. Ask for a refund. If declines contact ebay and file a dispute.

    Posted via the Android Central App
    06-09-2016 02:52 AM

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