1. cjb44's Avatar
    My Note 4 (ATT) just started rebooting itself randomly this morning and won't start. I tried pulling the battery to reboot, but nothing happens. I can't even get into the device to see what's going on. It's rebooting every chance it gets.

    Any thoughts or ideas? Other than a Note 5?
    06-20-2016 08:40 AM
  2. the tall guy's Avatar
    Hi, are you able to boot the device into recovery? did you recently install a new software update?
    06-20-2016 10:52 AM
  3. cjb44's Avatar
    I just keeps cycling, I haven't installed or updated anything in weeks.
    06-20-2016 11:22 AM
  4. nahoku's Avatar
    How far along in the boot process can you get? Does it boot as far as the Samsung logo? You need to give more details about what you're seeing.
    06-20-2016 03:19 PM
  5. cjb44's Avatar
    Does a complete reboot, then starts over. Doesn't wait for anything just runs a continuous cycle.

    Decided to walk over the ATT store. They declared the device DOA and gave me a replacement one although the warranty expired. (Well, it's being sent to the store, and I'll get it tomorrow). Kudos to ATT for the service...although thumbs down to Samsung for dying after 18 months.
    06-20-2016 03:40 PM
  6. the tall guy's Avatar
    Does a complete reboot, then starts over. Doesn't wait for anything just runs a continuous cycle.

    Decided to walk over the ATT store. They declared the device DOA and gave me a replacement one although the warranty expired. (Well, it's being sent to the store, and I'll get it tomorrow). Kudos to ATT for the service...although thumbs down to Samsung for dying after 18 months.
    Glad you got a new one
    06-21-2016 03:07 AM

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