1. AC Question's Avatar
    The voicemail works fine on speaker mode, but if I press play and then bring the phone to my ear, the message cuts off/pauses after two or three seconds and I have to press play again. The only way to hear the message at my ear is to keep pressing play.

    Verizon is my carrier, and it may be a coincidence, but I updated to Android 6.0.1 Marshmallow just last night and then the problem started today.

    Any ideas why this might be?

    Thanks for your help.
    06-29-2016 04:13 PM
  2. dpham00's Avatar
    I would try to clear cache and app data on the voice mail app
    06-29-2016 06:29 PM
  3. flemingwill's Avatar
    Cleared the cache but it's still doing it.
    06-29-2016 08:41 PM
  4. steelrain82's Avatar
    Mine does that also. I am on att. The phone screen rotates when you bring it up to your face. This causes the puase/stop button to get pushed. It gets frustrating, especially since I can't always listen to messages on speaker phone.

    Posted via the Android Central App
    06-29-2016 09:41 PM
  5. cherns24's Avatar
    Has there been a fix for this? My Verizon Note Edge just started doing this.
    11-01-2016 09:16 AM
  6. fragologist's Avatar
    The voicemail works fine on speaker mode, but if I press play and then bring the phone to my ear, the message cuts off/pauses after two or three seconds and I have to press play again. The only way to hear the message at my ear is to keep pressing play.

    Verizon is my carrier, and it may be a coincidence, but I updated to Android 6.0.1 Marshmallow just last night and then the problem started today.

    Any ideas why this might be?

    Thanks for your help.
    I have the same exact problem. I can't listen to messages on speaker phone sometimes because the person is to quiet. I think it has something to do with the sensor that detects you're head when you bring the phone to your ear. It shuts the screen off while talking on the phone. I think the voice mail app is like YouTube... It won't play with the screen off.
    11-02-2016 11:31 AM

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