1. 4onejr's Avatar
    Strange issue that just started yesterday, never have had problems like this with the phone. I have tried multiple outlets, plugs and wires so it is definitely an issue with the phone itself. When off and plugged into a wall, the phone will not display the usual battery icon and will just vibrate constantly. Also, it seems that it is not actually detected by the PC when plugged in. Thank you for any help that is given.
    08-18-2016 12:13 PM
  2. mhinc's Avatar
    Strange issue that just started yesterday, never have had problems like this with the phone. I have tried multiple outlets, plugs and wires so it is definitely an issue with the phone itself. When off and plugged into a wall, the phone will not display the usual battery icon and will just vibrate constantly. Also, it seems that it is not actually detected by the PC when plugged in. Thank you for any help that is given.
    When you say you have tried multiple Outlets and plugs, by plugs do you mean the actual adapter that plugs into the wall?
    If you haven't swapped that out, that sounds like the issue
    08-18-2016 10:04 PM
  3. 4onejr's Avatar
    Both.
    08-20-2016 01:50 PM
  4. Brew Swayne's Avatar
    Since there's an issue when you plug into a wall receptacle and your PC, I'm gonna take a guess that the charging port on your phone is going bad. It could also just be really dirty, so maybe try blowing into the port to knock out any dust that may be built up. If you've got a can of compressed air, then try that.

    Also inspect the charging port when you plug your cable into it and when you remove it. Does it wiggle around at all? Could be loose and you may have a short in the internal connection.

    If the port is clean and still firmly in place, then I'm gonna guess that it just went bad. Sucks, but these things happen on occasion. Good news is that it can be fixed/replaced for probably no more than $100 or so if your phone is out of warranty.
    08-20-2016 03:58 PM

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