1. AC Question's Avatar
    After updating Note 4 crashing and cutting off then back on by itself. So bad that when I contact AT&T support they said I would have to get an insurance replacement.
    They sent me another Note 4 yesterday only to find, with help from set up pro, it is crashing as well. I am currently waiting on a second Note 4 replacement.
    Has anyone else had this problem?
    08-25-2016 06:43 AM
  2. badelhas's Avatar
    After updating Note 4 crashing and cutting off then back on by itself. So bad that when I contact AT&T support they said I would have to get an insurance replacement.
    They sent me another Note 4 yesterday only to find, with help from set up pro, it is crashing as well. I am currently waiting on a second Note 4 replacement.
    Has anyone else had this problem?
    Probably you already know this but did you try doing a factory reset? It does wonders.
    Rowlette likes this.
    08-25-2016 08:24 AM
  3. Rowlette's Avatar
    Absolutely no problem since the update a few days ago.
    08-25-2016 08:27 AM
  4. DCBamBam's Avatar
    Absolutely no problem since the update a few days ago.
    Im sorry Att note 4 user here......ummmmmmmmm WAT UPDATE A FEW DAYS AGO??????
    Kjthomas0724 likes this.
    08-25-2016 10:43 AM
  5. lonelyminotaur's Avatar
    Same situation for me on Note 4 with T-Mobile. I am still having reboots happen randomly every day. I am starting to wonder if it is a permission issue. The device seems to stay somewhat stable for a little while until I use an app that I haven't used since installing. I opened the Domino's app while out walking the other night and I got the blue load screen and then the phone rebooted. I loaded it again and a location access permission request came up. I accepted and it was fine after that. That was two nights ago.
    08-28-2016 03:38 PM
  6. PHalti's Avatar
    This happened to me about a month ago. I had to get a replacement phone. I haven't installed Marshmallow. The phone has been operating without any major problems.
    08-28-2016 10:22 PM

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