1. kwak250's Avatar
    I have been having problems with my note 4
    headphones last about 2 weeks first 1 ear stops working then they both do
    Chargers and usb cables seem the same
    What can it be i also have problems with screen shots not working with the power/home button
    Never been dropped or had any liquid damage?
    how can my new fast charger work fine for 2 weeks then just charge extra slowly
    i have gone through 6 pairs of headphones in the last few months and genuine samsung heaphones also get destroyed?
    09-12-2016 07:39 AM
  2. Rowlette's Avatar
    Buy a different charger that has a regulator built-in.
    09-12-2016 07:51 AM
  3. kwak250's Avatar
    Buy a different charger that has a regulator built-in.
    I have tried many types but that also cannot explain the headphones also not working ?
    09-12-2016 11:29 AM
  4. IAmSixNine's Avatar
    Sounds like a defective device. My note 4 does not have any of those issues.
    Do these headphones and data cables that get damaged on your note 4 work on other devices?
    also how are they being damaged.
    Are the connectors physically being damaged, or the speakers not working?
    Could be user error if your pulling on the cords to unplug them and thats causing the damage.
    09-13-2016 11:19 AM

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