1. Soundman72's Avatar
    Having had to reset a note 4 I'm unable to restore it from the cloud the files are there but ever time I hit restore nothing happens.

    I had to reset the password please help
    04-22-2017 04:52 PM
  2. Soundman72's Avatar
    Problem resolved thanks to remote access from Samsung needed the cloud file updating problem fixed.

    Seems like it is an issue that affected the note 4 and s7 range only
    04-23-2017 08:13 AM

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