Note4 did factory reset by itself!

[miserkris]

My Note 4 reset by itself and I had to re-download everything. This is the second time it has happened to me. Has anyone else encountered this issue? Any reasons why the phone would reset itself? I wasn't doing anything on the phone.

All updates are up to date, in auto update mode.

Thanks

 

[B. Diddy]

It was probably due to some catastrophic firmware glitch. I would consider reinstalling the firmware using Smart Switch (http://www.sammobile.com/forum/showthread.php?t=29914) or Odin (http://forums.androidcentral.com/am...w-flash-stock-rom-via-odin-new-interface.html).

 

[miserkris]

It was probably due to some catastrophic firmware glitch. I would consider reinstalling the firmware using Smart Switch (http://www.sammobile.com/forum/showthread.php?t=29914) or Odin (http://forums.androidcentral.com/am...w-flash-stock-rom-via-odin-new-interface.html).

I read overloading ram would cause this too?

I have all mine synched with gmail...Address book, contacts, apps..

Will Google act synch Bluetooth settings, paired devices too?

 

[B. Diddy]

The Android system should prevent overloading of RAM. And I'm not aware that overloading of RAM is even possible (nor that it would lead to a complete factory reset).

As long as you have your settings backed up to your Google account (check your Settings>Backup & Reset menu), they should be restored after you reinstall the firmware and log back in with your Google account.

 

[miserkris]

The Android system should prevent overloading of RAM. And I'm not aware that overloading of RAM is even possible (nor that it would lead to a complete factory reset).

As long as you have your settings backed up to your Google account (check your Settings>Backup & Reset menu), they should be restored after you reinstall the firmware and log back in with your Google account.

OK thx. ..
I know WiFi settings can be backed up to Google act. ..

But bluetooth I have to do them all again .

This was my setting before the crash. ..and now too.

Maybe bluetooth can't be backed up since it's a pairing thing

 

[B. Diddy]

Those settings look correct. And you're probably right -- the fact that it's an external device you're pairing may be why those settings don't get saved.