1. RobIV01's Avatar
    About a month ago I went to bed and my Note 4 was working perfectly fine, the next morning I go to use it and it would not respond to my touch at all. I have to use the S-Pen for everything. Is there a way to fix this?
    07-11-2017 11:38 AM
  2. B. Diddy's Avatar
    If this persists after a reboot, or in Safe Mode (https://support.t-mobile.com/docs/DOC-28897), then the touchscreen likely failed. (Remember, the S Pen works separately from the touchscreen.) You'd need to bring it to a repair shop (or look at some DIY repair videos on YouTube).
    07-11-2017 01:08 PM

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