Note4 is fully updated. Running Win10 on laptop. Connected by USB cable.
This setup worked fine for transferring files both ways.
But I messed it up trying to root the phone.
Unfortunately I can't find the notes for just what I changed.
When I plug the phone in I get the 'not recognized' messages and I can not see the phone in the Device Manager.
When I plug a USB drive directly into the phone I can not see the drive in X-plore.
The laptop recognizes a Neo5 and transfers correctly. The Neo5 also recognizes the directly plugged in USB drive so it is definitely a Note4 issue.
This setup worked fine for transferring files both ways.
But I messed it up trying to root the phone.
Unfortunately I can't find the notes for just what I changed.
When I plug the phone in I get the 'not recognized' messages and I can not see the phone in the Device Manager.
When I plug a USB drive directly into the phone I can not see the drive in X-plore.
The laptop recognizes a Neo5 and transfers correctly. The Neo5 also recognizes the directly plugged in USB drive so it is definitely a Note4 issue.