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  1. s6edge's Avatar
    You have got to post screenshots from your phone. You need thw battery graph, and the first page of the GSam graph. Pictures from a tablet are not clear and are sideways.
    Note 5 Battery life thread-image.jpeg
    Note 5 Battery life thread-image.jpeg
    11-10-2015 07:44 AM
  2. Kelly Kearns's Avatar
    Click image for larger version. 

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    Click on screen and post the screen time please.
    11-10-2015 07:45 AM
  3. s6edge's Avatar
    Click on screen and post the screen time please.
    gsm screen or phone?
    11-10-2015 07:49 AM
  4. s6edge's Avatar
    Click on screen and post the screen time please.
    gsm says: screen on :28m
    n ndischarge while on/off : 7 %
    11-10-2015 07:51 AM
  5. Kelly Kearns's Avatar
    gsm screen or phone?
    The phone.. This screen.
    Attached Thumbnails Note 5 Battery life thread-1447163549281.jpg  
    11-10-2015 07:52 AM
  6. Kelly Kearns's Avatar
    Now also, what we are going to end up needing is you to post these screenshots when you get ready to recharge. You are going to need to just run your phone like normal, then capture everything before you charge. Right now it looks like your phone idles fine but when you start using it, it is losing a lot of battery.
    11-10-2015 07:54 AM
  7. s6edge's Avatar
    Now also, what we are going to end up needing is you to post these screenshots when you get ready to recharge. You are going to need to just run your phone like normal, then capture everything before you charge. Right now it looks like your phone idles fine but when you start using it, it is losing a lot of battery.
    have a look at this Note 5 Battery life thread-image.jpeg

    when i click battery this is what i get 2h 20m time on
    11-10-2015 08:01 AM
  8. s6edge's Avatar
    what shoul i do now?
    11-10-2015 08:01 AM
  9. Kelly Kearns's Avatar
    Well you need to use the phone some. Right now you have been idling a long time, so it is hard to tell if it is dropping a lot while using it. You will need to use it, do all the screenshots right before you get ready to recharge.

    If you are only using the phone for a couple hours in 24 hours, your phone battery is going to last a few days.

    What problems are you experiencing?
    11-10-2015 08:05 AM
  10. s6edge's Avatar
    ok


    i just have this battery draining problem
    11-10-2015 08:13 AM
  11. Kelly Kearns's Avatar
    Something isn't right with your GSam. You need to clear the data on that and let it start calculating again with your next charge.
    Attached Thumbnails Note 5 Battery life thread-1447164781629.jpg  
    11-10-2015 08:13 AM
  12. DX9's Avatar
    Something isn't right with your GSam. You need to clear the data on that and let it start calculating again with your next charge.
    He probably rebooted his phone.
    11-10-2015 08:46 AM
  13. Kelly Kearns's Avatar
    He probably rebooted his phone.
    I don't see a reboot in the phone battery graph he posted though and he is set for "full charge". My GSam got really screwy not too long ago and I had to reset it.
    11-10-2015 09:11 AM
  14. javitolopez's Avatar
    The phone.. This screen.
    how do you get those consumptions?Is it interesting.
    it may be the thing you are wearing
    What theme use
    11-10-2015 05:09 PM
  15. Kelly Kearns's Avatar
    how do you get those consumptions?Is it interesting.
    it may be the thing you are wearing
    What theme use
    You mean the colors on my screenshot?
    11-10-2015 05:12 PM
  16. Kelly Kearns's Avatar
    I have a different one now, I switched out my theme.
    Attached Thumbnails Note 5 Battery life thread-1447197229538.jpg  
    11-10-2015 05:13 PM
  17. spasell's Avatar
    I'm not sure what you don't understand about time. The battery lasts how long it lasts and phone idle is part of the time and again, a day is 24 hours and people can have their phone last longer than 24 hours.

    I generally charge by the time it is at 30% even if I could let it go overnight. I don't like letting my battery drop down below 30%.

    Charging your phone, unplugging it and going to bed, isn't pretending anything. Your phone isn't used while sleeping and many don't charge it overnight most of the time.
    Yeah. That's my point!!! If I charge my phone and go to bed full, unplugged, after 8 hours, EIGHT HOURS, it drops 2-3%. . My point is these graphs and charts etc mean ZERO for someone that does that.

    For instance. I did just what I said above. Then got up, used my phone pretty hard for most of the day. By the time I was done work and driving home, I had a graph that showed I had used my phone for 18 hours and 27 minutes and was down to 12% battery. Pretty damned awesome right!?!?

    Ok. Now same thing except this time I left my phone plugged in until I got up. So I didn't have 8 hours of phone on with only 2-3% loss despite idle use.

    Good. We've established that.

    So I unplug my phone at 530am, start using it again SAME as last test. Now, this time, I get home at 530 pm and guess what? I'm at 12 hours, 22 minutes, and have 14% battery left on my computer graphs and stats.

    How can that be? My actual USE was about the same and yet, I got 6 hours less, about 4 hours OF SOT between the two.

    I think you see my point. If I only drop 2-3% in 8 hours of non use of course when I actually use it I am getting REAL stats.

    So again, the point was simple. Posting stats doesn't say much given what I proved above.

    Usage is usage. I can 100% guarantee that if you use this device as much as I do and in the ways I use it, as a phone and email device, productivity device, you're not going above 15 hours. No how. No way.

    And how do I know? We deploy more than 18 of these phones across our Salesforce and they all same the same thing. Using it as productivity device (isn't that how it's promoted?), you're not going over 15 and I doubt above 13-14 without getting into the red.

    The KILLER thing about the Note 5 is quick charge capability. Putting it on a quick charger for 20 minutes you'll get an additional 1.5-2.5 hours. That's pretty bad ***.

    Posted via the Android Central App
    11-10-2015 06:08 PM
  18. Kelly Kearns's Avatar
    Yeah. That's my point!!! If I charge my phone and go to bed full, unplugged, after 8 hours, EIGHT HOURS, it drops 2-3%. . My point is these graphs and charts etc mean ZERO for someone that does that.

    For instance. I did just what I said above. Then got up, used my phone pretty hard for most of the day. By the time I was done work and driving home, I had a graph that showed I had used my phone for 18 hours and 27 minutes and was down to 12% battery. Pretty damned awesome right!?!?

    Ok. Now same thing except this time I left my phone plugged in until I got up. So I didn't have 8 hours of phone on with only 2-3% loss despite idle use.

    Good. We've established that.

    So I unplug my phone at 530am, start using it again SAME as last test. Now, this time, I get home at 530 pm and guess what? I'm at 12 hours, 22 minutes, and have 14% battery left on my computer graphs and stats.

    How can that be? My actual USE was about the same and yet, I got 6 hours less, about 4 hours OF SOT between the two.

    I think you see my point. If I only drop 2-3% in 8 hours of non use of course when I actually use it I am getting REAL stats.

    So again, the point was simple. Posting stats doesn't say much given what I proved above.

    Usage is usage. I can 100% guarantee that if you use this device as much as I do and in the ways I use it, as a phone and email device, productivity device, you're not going above 15 hours. No how. No way.

    And how do I know? We deploy more than 18 of these phones across our Salesforce and they all same the same thing. Using it as productivity device (isn't that how it's promoted?), you're not going over 15 and I doubt above 13-14 without getting into the red.

    The KILLER thing about the Note 5 is quick charge capability. Putting it on a quick charger for 20 minutes you'll get an additional 1.5-2.5 hours. That's pretty bad ***.

    Posted via the Android Central App
    I think you don't get it, which is why SOT is an important stat. I can get days of time with no SOT.

    Time between charges without SOT mean nothing, zero, a phone can idle for days.

    This is why we always ask for SOT.
    Ruben Ocasio likes this.
    11-10-2015 07:32 PM
  19. Don_Crispy's Avatar
    New phones always seem to have a great battery life. Quickly falls off after
    11-10-2015 08:04 PM
  20. Kelly Kearns's Avatar
    I also think you are forgetting the main rule I have repeated here over and over..

    Do not compare your battery life with another's, we all have different apps, different carriers, different signals and use our phones in different ways.
    Ruben Ocasio likes this.
    11-10-2015 08:11 PM
  21. Ruben Ocasio's Avatar
    I also think you are forgetting the main rule I have repeated here over and over..

    Do not compare your battery life with another's, we all have different apps, different carriers, different signals and use our phones in different ways.
    I agree , everyone uses there phone differently and have certain different apps and depending where you live and that's what some are not understanding, i am very happy that if i get 15 hrs to 1 day and SOT from 4hrs to 5hrs, 6hrs, 7hrs, even 8hrs is outstanding.
    11-10-2015 08:17 PM
  22. MedicD's Avatar
    I also think you are forgetting the main rule I have repeated here over and over..

    Do not compare your battery life with another's, we all have different apps, different carriers, different signals and use our phones in different ways.
    Yes we understand, but I'm lucky to hit 5 hours SOT in 12 hours and I would be willing to change some of my apps if I could get closer to what you have
    11-10-2015 08:18 PM
  23. Kelly Kearns's Avatar
    Yes we understand, but I'm lucky to hit 5 hours SOT in 12 hours and I would be willing to change some of my apps if I could get closer to what you have
    But you use Google Now a lot, right?

    You also have a very different signal issue than I do. I have a high signal almost always. If I'm working at home, then I can have my battery last for a long time. Now when I have to go to the office and I am in a very old building and sometimes in an actual old bomb shelter, my battery drains very, very quickly, because my signal is horrible. I can stop that though by turning on airplane mode and the turning on WiFi and WiFi calling.
    11-10-2015 08:24 PM
  24. spasell's Avatar
    I use my phone very heavy and charge my phone every morning before going about my day and have much better battery life.

    What carrier do you have and what's your signal like?

    Posted via Note 5 AT&T
    I have Verizon. I have WiFi sleep when screen is off. I had poor reception at home but got a signal booster and works great so far.

    I'm simply saying given the sample size of my use and the 18 others i have using this device every one of them gets about what I have already posted.

    Now maybe it's Verizon. Who knows. We are all on Verizon. But 12-14 hours of sustained business productivity use is the norm and excellent.

    This idea of SOT exceeding 6 or 7 and using it normally and as a productivity tool to me is next to impossible.

    Hell a friend of mine, a physician on call, using his Note on T Mobile and lives in city that gets constant great reception told me he was 10-12 hours and approx 4 hours of SOT but is a heavy emailer and uses phone for 90-120 min of talk time daily. That's a power user. That's what SAMSUNG markets this as. Productivity tool.

    Posted via the Android Central App
    11-10-2015 09:44 PM
  25. MedicD's Avatar
    But you use Google Now a lot, right?

    You also have a very different signal issue than I do. I have a high signal almost always. If I'm working at home, then I can have my battery last for a long time. Now when I have to go to the office and I am in a very old building and sometimes in an actual old bomb shelter, my battery drains very, very quickly, because my signal is horrible. I can stop that though by turning on airplane mode and the turning on WiFi and WiFi calling.
    Actually I've had the now cards off for a few weeks but turned them back on again today. I think it's a mix of low signal and there being something up with Verizon - I haven't seen any vzw people posting the stats tmobile seems to get. I heard a rumor Verizon will allow WiFi calling soon too, so that should help also.

    For now, I have no trips coming up and can always be close to a wireless charger so it won't be an issue for a few months.
    11-10-2015 10:07 PM
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