08-25-2016 02:31 PM
30 12
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  1. intechtel's Avatar
    Just got the note 5 today, and noticed while I was surfing the web that a message popped up when a call came in saying that I could not use mobile data while on a phone call? My S4, S5, and Note 4 all could without any special settings or anything.

    Was this a known before launch?
    Is there a setting that needs changed?
    Is Verizon trying to monetize by charging for an additional feature?

    Thanks in advance!
    08-21-2015 09:48 PM
  2. co.ag.2005's Avatar
    Just got the note 5 today, and noticed while I was surfing the web that a message popped up when a call came in saying that I could not use mobile data while on a phone call? My S4, S5, and Note 4 all could without any special settings or anything.

    Was this a known before launch?
    Is there a setting that needs changed?
    Is Verizon trying to monetize by charging for an additional feature?

    Thanks in advance!
    Did you turn on Advanced Calling? It's a free feature. Settings -> Advanced Calling

    Posted via the Android Central App
    Attached Thumbnails No simultaneous voice and data on Note 5? - Verizon Wireless-1197.jpg  
    08-21-2015 09:59 PM
  3. 05GT's Avatar
    Enable advanced calling, and reboot your phone.
    08-21-2015 10:00 PM
  4. dpham00's Avatar
    The note 4 was the last major Verizon device to support simultaneous voice and data without volte. The current phones require volte /advanced calling 1.0 to achieve simultaneous voice and data over 4GLTE

    Sent from my Verizon Samsung Galaxy Note 5
    08-21-2015 10:10 PM
  5. intechtel's Avatar
    I did, and rebooted. I guess it just didn't take. Did it again, rebooted, voila!
    co.ag.2005 likes this.
    08-21-2015 10:22 PM
  6. amitmalhotradc's Avatar
    As far as I understand it, Advanced Calling or VoLTE requires both devices in the call to be VoLTE-enabled and using Advanced Calling. Sort of like FaceTime on iPhones. Is that correct? If so, won't many users (who don't have such devices) be required to use CDMA? In other words, if you're using your Note 5 and calling someone who doesn't have a device that can use Advanced Calling, you would be on CDMA and not be able to get voice and data at the same time.

    Or ... does the caller always send calls via Advanced Calling, and it converts somewhere on the network when the other party does not have Advanced Calling.

    Thanks for any thoughts!
    08-22-2015 08:35 AM
  7. dpham00's Avatar
    As far as I understand it, Advanced Calling or VoLTE requires both devices in the call to be VoLTE-enabled and using Advanced Calling. Sort of like FaceTime on iPhones. Is that correct? If so, won't many users (who don't have such devices) be required to use CDMA? In other words, if you're using your Note 5 and calling someone who doesn't have a device that can use Advanced Calling, you would be on CDMA and not be able to get voice and data at the same time.

    Or ... does the caller always send calls via Advanced Calling, and it converts somewhere on the network when the other party does not have Advanced Calling.

    Thanks for any thoughts!
    you can always use volte,even if the other side doesn't have a volte capable device. The best call quality though would be through 2 volte devices.

    Sent from my Verizon Samsung Galaxy Note 5
    Ry likes this.
    08-22-2015 11:10 AM
  8. sx4dude2013's Avatar
    So if I enable VOLTE to get phone/data at the same time, will phone calls to landlines and normal calls now use data?
    Or will this just allow me to broswer the web while talking on the phone, not using data for the "phone call" part?
    08-22-2015 11:24 AM
  9. volsfan0911's Avatar
    The "phone call part" should be included in the voice plan (I don't think VZW even sells minute packages anymore, everything's unlimited voice and messaging). And the "data part" should be broken out separately and count against your data bucket, just like any other data use. My N5 came with VOLTE enabled out of the box. Just checked now to be sure but it's on.
    08-22-2015 11:36 AM
  10. jim2112's Avatar
    That bytes. I use that feature all the time. Someone calls to make plans, I put them on speaker while I either go into my calendar or onto the weather app to make plans.
    08-22-2015 08:50 PM
  11. Connert's Avatar
    I use voice and data together all the time. So I had to run a test to confirm. I called my office which has an after hours message that just repeats and then opened a browser to surf a few Google searches at random, worked with no issue. I have advanced calling enabled and was calling a landline.

    Posted via the Android Central App
    beh likes this.
    08-22-2015 09:10 PM
  12. soldier45's Avatar
    AT&T has had this feature for years no turning on anything in settings, just saying not hating.
    08-22-2015 09:25 PM
  13. Almeuit's Avatar
    AT&T has had this feature for years no turning on anything in settings, just saying not hating.
    That's due to the difference in networks. It isn't something Verizon purposely excluded. It's a technology thing.
    08-22-2015 09:43 PM
  14. CrystalStylez's Avatar
    AT&T has had this feature for years no turning on anything in settings, just saying not hating.
    It's a limitation normally on CDMA but but adoption of LTE on CDMA is pretty much making this a non issue. I don't know why they would not enable this by default though. Maybe there are some drawbacks to using this.

    Posted via the Android Central App
    08-22-2015 09:44 PM
  15. AdamHLG's Avatar
    Just a heads up I had trouble enabling advanced calling on the phone. It didn't "take" even after a few tries rebooting each time. I enabled it via my verizon account page on a PC browser and it worked just fine. In case anyone is having trouble enabling it.... try that

    Sent from my SM-N920V using Tapatalk
    Katrina White1 likes this.
    08-22-2015 11:54 PM
  16. dpham00's Avatar
    So if I enable VOLTE to get phone/data at the same time, will phone calls to landlines and normal calls now use data?
    Or will this just allow me to broswer the web while talking on the phone, not using data for the "phone call" part?
    Phone calls so use minutes.

    Sent from my Verizon Samsung Galaxy Note 5
    08-23-2015 12:07 AM
  17. dpham00's Avatar
    The "phone call part" should be included in the voice plan (I don't think VZW even sells minute packages anymore, everything's unlimited voice and messaging). And the "data part" should be broken out separately and count against your data bucket, just like any other data use. My N5 came with VOLTE enabled out of the box. Just checked now to be sure but it's on.
    Most likely he is on a legacy plan, probably with unlimited data.

    Sent from my Verizon Samsung Galaxy Note 5
    08-23-2015 12:08 AM
  18. DSHUDSON's Avatar
    FYI, Advanced Calling or VoLTE sucks, if you are in a bad area, it reqires such a strong signal you will start dropping call.. Trust me.
    Michel Merlin and dswatson83 like this.
    08-29-2015 01:21 PM
  19. babygirl0419's Avatar
    FYI, Advanced Calling or VoLTE sucks, if you are in a bad area, it reqires such a strong signal you will start dropping call.. Trust me.
    Yes and I drop them on a daily. I have all my bars and they still drop. Its gonna break my heart but I think this phone is going back. Thank God I still have my note 4.

    Sent from my SM-N920V using Tapatalk
    09-05-2015 07:12 AM
  20. Misterb's Avatar
    Not sure what all the fuss is here. I've tested my simultaneous voice and data while on 4G, and it works great. Also, no dropped calls. In fact, I get better signal strength with this phone, than I did my Note 4

    Posted via Android Central App
    ProudArian likes this.
    09-05-2015 09:32 AM
  21. EduKateHill's Avatar
    THANK YOU! I love responses that are quick, fast, and to the point! Plus, no political BS!

    Did you turn on Advanced Calling? It's a free feature. Settings -> Advanced Calling

    Posted via the Android Central App
    co.ag.2005 likes this.
    10-03-2015 06:31 AM
  22. dswatson83's Avatar
    I feel like my phone sometimes refuses to connect to a network when LTE is not around....I'm wondering if Advanced Calling is to blame by making it try to stay on LTE even if the signal is barely there. Going to try tuning it off for a couple days to see if that resolves my problem.
    11-10-2015 09:42 AM
  23. ramiss's Avatar
    I've heard that Advanced Calling helps battery life too.
    11-10-2015 01:32 PM
  24. Big Red Umpire's Avatar
    That's the key, you have to be connected to a 4G LTE network. That coupled with using the Advanced Calling feature is what allows you to do simultaneous voice and data.
    The note 4 and the S5 were the last of the Samsung phones to allow for simultaneous voice and data without using VoLTE which requires having a solid connection to a 4G LTE network as the S6 and the Note 5 no longer have a CDMA antenna, they only have an LTE antenna. Neither antenna can handle simultaneous voice and data without without that VoLTE on the 4G LTE network that the LTE antenna can. That's the glitch that's been noticed as they move away from dual antenna's and only the single LTE.
    Yes, I understand that CDMA is considered old, out dated or quickly going away technology, but the reality is for customers without access to that 4G LTE network, it is essential unless you're using a GSM device with AT&T, though they are not far behind Verizon and Sprint in the LTE only arena.
    The iPhone 5 was the last, so the iPhone 6 does not, and the LG G Vista as well, not the G4 or the V10. The Droid Turbo and the Droid Maxx cannot as well.
    Trees likes this.
    11-21-2015 10:07 PM
  25. CESSNA0172's Avatar
    Just got the note 5 today, and noticed while I was surfing the web that a message popped up when a call came in saying that I could not use mobile data while on a phone call? My S4, S5, and Note 4 all could without any special settings or anything.

    Was this a known before launch?
    Is there a setting that needs changed?
    Is Verizon trying to monetize by charging for an additional feature?

    Thanks in advance!

    This is coming alot late obviously but if you're still having the issue, I've found a solution that may help. I have a Note 5 and I turned on advanced calling, no luck. Eventually I went over to my Verizon app and noticed I was paying for caller ID. A feature I don't need. I discontinued it and afterwards my data and talk was spontaneously functioning. I went back and forth testing it and sure enough, caller ID feature makes the device unable to browse and talk simultaneously. I literally done this testing 10X to be sure and every time it was spot on
    03-27-2016 11:13 AM
30 12

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