1. UBe Jay's Avatar
    Not sure if anyone who just bought the phone is having this problem, but my screen won't shut off during calls. Even when I hit the power button it pops right back on.
    08-22-2015 05:27 PM
  2. Jalopiejoe's Avatar
    Not sure if anyone who just bought the phone is having this problem, but my screen won't shut off during calls. Even when I hit the power button it pops right back on.
    I have a Note 3, (can't afford a Note 5,) but anyhow in phone settings I can turn on/off the proximity sensor which controls the screen light during calls.
    Tap green phone app>bottom left menu button> settings>call and you will find the option there if it works anything like the Note 3!

    Sent from my Galaxy Note 3 "Size Does Matter!"
    08-22-2015 05:53 PM
  3. UBe Jay's Avatar
    Unfortunately, the note 5 is configured differently. There is no such setting.
    Jalopiejoe likes this.
    08-24-2015 10:16 AM

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