1. fluttersnipe's Avatar
    I tried signing up for suretap, but it's failed 4 times now, I tried reinstalling the app and clearing the data/cache in the app manager but It refuses to go through. Any thoughts? Googling doesn't show me much on the subject

    Rogers wireless Note 5
    08-23-2015 10:58 AM
  2. greniesa's Avatar
    I have the exact same problem.

    my Note 5 with Rogers is unable to activate my suretap wallet.

    the Note 5 is not listed as a compatible device on Rogers website, but it is delivered with the apps installed.

    hope they fix it soon, so I can try to pay with my phone for the first time.
    09-02-2015 04:14 PM
  3. Suretap Support's Avatar
    We have at the suretap wallet a dedicated tech support team that can help you with your issue.
    Please drop us a line at our support website and we will have one of our agents contact you.

    We're looking forward to hearing from you soon!
    09-09-2015 10:21 AM
  4. JC_YYC's Avatar
    Did you guys get it working? I'm having the same issue here with Rogers.
    03-31-2016 09:33 PM
  5. DirtySantos's Avatar
    I have a Blackberry Priv which is said to have Suretap support but when I go to register through their app, I get a popup message "6.10.6 - Unfortunately, we're experiencing some issues right now. Please try again later." I've had this issue since March and I've even contacted Suretap support and they had me go through all the usual hoops - Uninstall, reinstall, delete app data cache, etc - and I still can't get it to work. They said they'd get back to me when they've worked out a solution. It's now May and I think they've forgotten about me.
    05-06-2016 05:18 PM

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