1. udrunner's Avatar
    The smart lock doesn't seem to be working for me. I have my zenwatch connected, and a trusted location of home set, yet I always have to enter my password to open the phone.

    Anyone else having this issue?

    Posted via the Android Central App
    08-23-2015 04:14 PM
  2. Andrew Blackburn's Avatar
    It seems to only work correctly when it feels like it..... it's pointless most of the time

    Posted via the Android Central App. Galaxy S6 Edge
    08-23-2015 04:28 PM
  3. Connert's Avatar
    Mine works great. You didn't say you Bluetooth device was also set as a trusted device. If not you must select it as a trusted device.

    On my Note 4 I had issues with my home location as a trusted location as did many others. I went in and added several points all around my house (neighbors on both sides and across the street) as trusted locations. This was the answer for me, worked fine after that. On my Note 5 I haven't had to do that.

    Posted via the Android Central App
    08-23-2015 06:12 PM
  4. baggyp's Avatar
    One thing that bugs me about Smart Lock is it deactivates after 4 hours of inactivity... I think 4 hours is a good amount of time, but they could be a little better about informing us about that requirement.
    smithilberry likes this.
    08-23-2015 06:32 PM
  5. udrunner's Avatar
    The watch is added as trusted. Maybe it's just timing out on me, because naturally since I posted this, it's worked.

    Posted via the Android Central App
    08-23-2015 06:56 PM
  6. co.ag.2005's Avatar
    Mine only works well with Bluetooth (like my Zenwatch ) or cars. Location based ones stink.

    Posted via my Note 5
    08-23-2015 06:58 PM
  7. sixxdv22's Avatar
    I love this feature....late to the game on it because i didn't pay it much attention....but now that i use it on a regular basis.....I LOVE IT!!!!
    08-23-2015 07:20 PM
  8. dsignori's Avatar
    I use it with my car's bluetooth as a trusted device and it works correctly (unlocking without fingerprint) in my car, If yours is still inconsistent, you might want to try removing it as a trusted device and then re-adding it as a trusted device (if you haven't already). Good luck.
    08-23-2015 07:51 PM
  9. waynew73's Avatar
    If you're using Corporate email that has security policy, it may override the smart lock feature even though it lets you add a trusted device.

    Posted via the Android Central App
    08-23-2015 09:41 PM
  10. smithilberry's Avatar
    One thing that bugs me about Smart Lock is it deactivates after 4 hours of inactivity... I think 4 hours is a good amount of time, but they could be a little better about informing us about that requirement.
    Thank you! This makes sense. Now at least I understand why it gets deactivated sometimes!
    09-10-2016 03:44 PM

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