11-02-2016 10:33 AM
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  1. sfla99's Avatar
    Hi all,

    I can't remember the name of it, but each few days it seems if I take a lot of photos an event is made and it's a video with zooming stills and music in the back ground.

    How can I turn this feature off?

    Thanks


    Sent from my iPad using Tapatalk
    08-24-2015 06:17 AM
  2. lyingfromyou's Avatar
    I believe it was Facebook that did that... I uploaded and tagged a few pics and it was showing me a memories video with the recent pictures
    08-24-2015 06:25 AM
  3. sfla99's Avatar
    No the actual Samsung gallery is creating moments videos with music behind them, I do not ant them but can't figure out where the setting is to get rid of them


    Sent from my iPad using Tapatalk
    plumcrazy likes this.
    08-24-2015 06:45 AM
  4. sfla99's Avatar
    Ahh their called video highlights


    Sent from my iPad using Tapatalk
    08-24-2015 06:48 AM
  5. lyingfromyou's Avatar
    I will watch out for that... Haven't had that happen with Samsung's gallery yet
    08-24-2015 06:52 AM
  6. wwbubba0069's Avatar
    I came here to ask the same question.

    Got my Note 5 on Friday, and every morning I have woke up to a notification it has generated this slideshow of the images I took the day before. Bit annoying actually.
    08-24-2015 07:47 AM
  7. Rtuser1's Avatar
    Has anyone found an answer to this?
    I have the same problem. I teied calling samsung about it, going to best buy samsung rep., going to tmobile where I bought the phone and no luck.
    I hard reset the phone and it seemed like it went away, now after 2 days it is back.
    Apps notification of something i don't use every day.

    Posted via the Android Central App
    09-01-2015 08:26 AM
  8. Kelly Kearns's Avatar
    Has anyone found an answer to this?
    I have the same problem. I teied calling samsung about it, going to best buy samsung rep., going to tmobile where I bought the phone and no luck.
    I hard reset the phone and it seemed like it went away, now after 2 days it is back.
    Apps notification of something i don't use every day.

    Posted via the Android Central App
    What did Samsung tell you?
    09-01-2015 08:49 AM
  9. StevenJ_AK's Avatar
    So from what I can figure out is that the video highlights is part of the gallery but they are under the events tab on the upper left. The gallery automatically groups the photos together there by time and place taken and then there's a "suggestion" for the video highlights. There's no where to shut it off but maybe when you get the notification next time you can shut that particular one off?
    09-01-2015 10:37 AM
  10. Rtuser1's Avatar
    What did Samsung tell you?
    We spent a little bit of time trouble shooting this issue and at the end they said they have no idea of what is going on. They advised me to go to Best Buy so one of their reps can try to solve it. That didn't do anything....

    The weird thing is that after Hard Resetting the phone and setting it up as new, the issue was gone for 2 days. Out of nowhere today it came back again....

    You can trigger the problem by going to Apps Manager in Settings and clearing Data and Cache for Camera App and Gallery App...
    Then take a series of shots and wait for the stupid popup to show up.

    I just found a process called com.sec.android.ofviewer in Application Manager in Settings and I disabled notifications for it.

    For about 3 hrs I have not gotten a Video Highlight notification, I hope this fixes the issue... Will keep you posted.
    09-01-2015 11:41 AM
  11. Rtuser1's Avatar
    So from what I can figure out is that the video highlights is part of the gallery but they are under the events tab on the upper left. The gallery automatically groups the photos together there by time and place taken and then there's a "suggestion" for the video highlights. There's no where to shut it off but maybe when you get the notification next time you can shut that particular one off?
    I thought about that too but the issue is that you cannot disable notifications for GALLERY in APPLICATION MANAGER. It is permanently enabled by system...

    NOPE - that didn't do anything..... PROBLEM STILL THERE
    09-01-2015 11:43 AM
  12. Kelly Kearns's Avatar
    We spent a little bit of time trouble shooting this issue and at the end they said they have no idea of what is going on. They advised me to go to Best Buy so one of their reps can try to solve it. That didn't do anything....

    The weird thing is that after Hard Resetting the phone and setting it up as new, the issue was gone for 2 days. Out of nowhere today it came back again....

    You can trigger the problem by going to Apps Manager in Settings and clearing Data and Cache for Camera App and Gallery App...
    Then take a series of shots and wait for the stupid popup to show up.

    I just found a process called com.sec.android.ofviewer in Application Manager in Settings and I disabled notifications for it.

    For about 3 hrs I have not gotten a Video Highlight notification, I hope this fixes the issue... Will keep you posted.
    If it happens again, ask Samsung to escalate your issue and get you to a higher tech group and they will give you a ticket number and that will trigger it to go higher.
    09-01-2015 11:44 AM
  13. Katrina White1's Avatar
    Anyone found a fix for this?

    Posted via the Android Central App
    09-06-2015 08:14 AM
  14. Kelly Kearns's Avatar
    I haven't had this happen to me at all.
    09-07-2015 06:39 PM
  15. JanShim's Avatar
    How do I disable the video event that gets auto created from the gallery-unnamed.jpg

    The annoying 'video highlight' is a Samsung thing and I found the service and app that creates them on a daily basis or right after you've taken some number of pictures. I don't remember if the app and video entries are visible in Application Manager but I have them disabled along with dozens of other bundled apps and services using Package Disabler Pro.
    09-07-2015 08:25 PM
  16. Rtuser1's Avatar
    I never found a fix for it. I thought it was maybe my phone that had this issue so i went back to Tmobile and exchanged the phone. New phone has the same issue. Since I complained to Samsung about the issue someone from samsung has called me back as a courtesy follow up call, saying that they have tested several phones and they all do the same thing. They said no fix for it at the moment, and they dont know what is causing it.

    JanShim, i will try your solution, thanks for posting this....

    PEOPLE PLEASE CALL SAMSUNG HELP AND COMPLAIN ABOU THIS!!!!

    I CAN'T BELIEVE they made such a great phone as the Note 5 and implemented something This ridiculously stupid...
    09-08-2015 12:20 AM
  17. JanShim's Avatar
    com.samsung.app.highlightplayer and com.samsung.app.highlightvideo are the definite culprits. If I remember correctly they're both hidden so it's impossible to remove them without the help of an app to disable them. I happen to have a screenshot of the apps I discovered before using Package Disabler Pro and did not see an entry remotely resembling "video highlights"

    How do I disable the video event that gets auto created from the gallery-screenshot_2015-08-20-13-05-00.jpg
    09-08-2015 02:02 AM
  18. Rtuser1's Avatar
    com.samsung.app.highlightplayer and com.samsung.app.highlightvideo are the definite culprits. If I remember correctly they're both hidden so it's impossible to remove them without the help of an app to disable them. I happen to have a screenshot of the apps I discovered before using Package Disabler Pro and did not see an entry remotely resembling "video highlights"

    Click image for larger version. 

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    You are absolutely correct again JanShim! I went through all apps and processes visible in Application Manager and found nothing that had " Video Highlight" in it. I downloaded PACKAGE DISABLER PRO the other day and there it is....

    I am going to call Samsung right now and advise them on what needs to be disabled so that stupid process and popup gets disabled.... Since they claim they don't know what is causing it.
    09-08-2015 11:01 AM
  19. dsignori's Avatar
    You are absolutely correct again JanShim! I went through all apps and processes visible in Application Manager and found nothing that had " Video Highlight" in it. I downloaded PACKAGE DISABLER PRO the other day and there it is....

    I am going to call Samsung right now and advise them on what needs to be disabled so that stupid process and popup gets disabled.... Since they claim they don't know what is causing it.
    What "popup"? Do you mean the item in the notification tray? I've never gotten a popup though. What problem is this causing actually? I agree that there should be a way to disable it, but I like that is does this actually, it seems pretty cool to me. You don't have to save any of them ...
    bassplayrguy likes this.
    09-08-2015 11:12 AM
  20. pdub73's Avatar
    Hey all, this happened to me a few days ago and after reading this thread tried to make it happen again but it didn't, because I disabled my location tags in the camera settings...I turned it back on, took 7 pictures and then the video highlights returned, see if this works.
    09-08-2015 11:35 AM
  21. Kelly Kearns's Avatar
    Hey all, this happened to me a few days ago and after reading this thread tried to make it happen again but it didn't, because I disabled my location tags in the camera settings...I turned it back on, took 7 pictures and then the video highlights returned, see if this works.
    Ohhh.. That might be why I have never had it. I always disable location tagging on photos.
    ovdevil likes this.
    09-08-2015 11:37 AM
  22. Rtuser1's Avatar
    What "popup"? Do you mean the item in the notification tray? I've never gotten a popup though. What problem is this causing actually? I agree that there should be a way to disable it, but I like that is does this actually, it seems pretty cool to me. You don't have to save any of them ...
    I meant the notification. I use my phone primarily for business and I hate useless notifications. The only notification I want on my phone are Incoming Text messages, Email, Voice messages and Call log or missed calls. I should be able to accomplish this with every phone - in my opinion. Being bombarded with advertisements on just about every web page you go to, getting emails from every web site you sign in to (and pretty much all websites require "signing in" now...) I come from an iPhone where I also had all notification disabled besides the ones provided above. I realized that while starting up a Tmobile purchased Note 5, there are about 20 pre-installed apps that also provide you with those "useful" notification throughout the day.... The more the merrier I guess...

    Of course some people might like them, some people don't care about them, some people don't know what to do about them and are simply forced to click or swipe to dismiss them every 20, 30 min. It is a waste of time to me, It is a waste of thought, waste of brain power (as little as it requires)...

    I tak pics of properties throughout Chicago on just about daily basis... This pointless Video highlight feature puts my personal pics with pics of properties in a "highlight".... What exactly am I supposed to do with that highlight video... Other than delete it every day because it gets created without my intent or desire.

    The feature of being able to create Video highlights is cool within the phone, but for the phone to create these highlights by itself, in no logical order or picture selection..... Forcing people do dismiss the notification and then again forcing them do delete the created file itself..... Stupid, pointless and time consuming...

    But this is just my opinion...
    plumcrazy likes this.
    09-08-2015 11:50 AM
  23. pdub73's Avatar
    I meant the notification. I use my phone primarily for business and I hate useless notifications. The only notification I want on my phone are Incoming Text messages, Email, Voice messages and Call log or missed calls. I should be able to accomplish this with every phone - in my opinion. Being bombarded with advertisements on just about every web page you go to, getting emails from every web site you sign in to (and pretty much all websites require "signing in" now...) I come from an iPhone where I also had all notification disabled besides the ones provided above. I realized that while starting up a Tmobile purchased Note 5, there are about 20 pre-installed apps that also provide you with those "useful" notification throughout the day.... The more the merrier I guess...

    Of course some people might like them, some people don't care about them, some people don't know what to do about them and are simply forced to click or swipe to dismiss them every 20, 30 min. It is a waste of time to me, It is a waste of thought, waste of brain power (as little as it requires)...

    I tak pics of properties throughout Chicago on just about daily basis... This pointless Video highlight feature puts my personal pics with pics of properties in a "highlight".... What exactly am I supposed to do with that highlight video... Other than delete it every day because it gets created without my intent or desire.

    The feature of being able to create Video highlights is cool within the phone, but for the phone to create these highlights by itself, in no logical order or picture selection..... Forcing people do dismiss the notification and then again forcing them do delete the created file itself..... Stupid, pointless and time consuming...

    But this is just my opinion...
    I posted a possible fix for this on pg 2
    09-08-2015 11:52 AM
  24. Rtuser1's Avatar
    I posted a possible fix for this on pg 2
    Thanks for the info but Location Tags are the first thing I suspected of this and have disabled them right away. For what ever reason, disabling them did not solve the problem for me on 2 separate devices.

    I can have Location tags disabled, clear cache for Camera in Application Manager, open up the camera to take a pic (At this point is prompts me again if I want to enable Location Tags) which I DO NOT.... Take a few pictures and 5 minutes later I get that stupid Highlight Video notification....

    I don't know... Maybe its Tmobile devices.
    09-08-2015 11:59 AM
  25. pdub73's Avatar
    That's strange since turning them off, mine hasn't come back, and when I turn it on it immediately does the video highlight, well good luck sorry this didn't work for you
    09-08-2015 12:02 PM
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