1. siobhan04's Avatar
    When my phone is not in landscape mode, I am unable to select any options from the new navigation bar at the top of text messages nor can I select the navigation bar at the top in facebook. If I rotate the screen they both work just fine. If I use the S Pen they work fine in both standard and landscape mode. Any thoughts? I can select right below and right above with no issues.
    08-24-2015 11:33 AM
  2. SpookDroid's Avatar
    Which 'new' navigation bar are you referring to in Messages? I tried on Facebook and have no issues on either mode or with and without SPen to use the navigation bar and Notification bar.
    08-24-2015 12:30 PM
  3. siobhan04's Avatar
    In the individual text messages there is a new bar at the top that says Messages, Photos & Videos, eGift, Contacts, Links, Audio. I am unable to select it in standard viewing mode unless I use the S Pen.
    08-24-2015 03:52 PM
  4. Glock23-G4's Avatar
    In the individual text messages there is a new bar at the top that says Messages, Photos & Videos, eGift, Contacts, Links, Audio. I am unable to select it in standard viewing mode unless I use the S Pen.
    I don't have that bar... ?
    08-24-2015 04:04 PM
  5. SpookDroid's Avatar
    Not seeing that bar, either. Which version do you have? Could you post a screenshot?
    08-25-2015 01:15 PM
  6. siobhan04's Avatar
    I've added pics for both the text message Nav Bar and FB Nav Bar. They both land in the same spot on my phone so I'm pretty sure that area is a dead zone on my touch screen. Anyone having issues with new navigation bar in texts?  Or in Facebook?-fb-main-nav-bar.jpgAnyone having issues with new navigation bar in texts?  Or in Facebook?-text-nav-bar.jpg
    08-25-2015 05:38 PM
  7. SpookDroid's Avatar
    OK, I see the one from FB but your Messaging app is different than my stock messaging app (I'm guessing because of carrier changes). Anyway, I definitely don't have issues with that area both on landscape or on portrait.

    Now, to test out if it's a dead screen issue, open an action memo (or an S-Note, but enable writing without the SPen). Trace a line through that area. Does it work? If you drag your finger across the screen and only that area won't draw, then yeah, you have a dead area there.
    08-25-2015 06:36 PM
  8. siobhan04's Avatar
    Thank you. Yes, it looks like it is a dead zone. :-(
    08-26-2015 04:37 PM
  9. Rukbat's Avatar
    Covered under the warranty - the store should replace the phone with a new one without any problem. (Back up anything important, just in case - Backing up an Android Device.)
    SpookDroid likes this.
    08-26-2015 05:02 PM

Similar Threads

  1. How to make our Note 4 feel and look new again?
    By Sammuel1973 in forum Samsung Galaxy Note 4
    Replies: 29
    Last Post: 09-28-2015, 01:40 AM
  2. Why can't anyone make....
    By meyerweb in forum The Android Central Lounge
    Replies: 3
    Last Post: 09-09-2015, 08:36 AM
  3. Failed root, can I get some help fixing it?
    By AC Question in forum Moto G (2014)
    Replies: 0
    Last Post: 08-24-2015, 10:43 AM
  4. How to disable quick launch side bar on the Galaxy Note 5?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-24-2015, 10:24 AM
  5. I keep getting a camera error message EVT or Call Error, what should I do?
    By AC Question in forum General Help and How To
    Replies: 0
    Last Post: 08-24-2015, 10:07 AM
LINK TO POST COPIED TO CLIPBOARD