Verizon signal stregth

[Posey698]

My Note 4 never lost 4g in my home. Since I've got my Note 5 I have noticed I am constantly switching between 1x and 3g. I rarely ever have 4g in my home. I have read on the forum that this is not common. I did drop my sim card while I was activating. Would trying another sim card be advisable or do you think I got a dud phone?

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[srkmagnus]

My Note 4 never lost 4g in my home. Since I've got my Note 5 I have noticed I am constantly switching between 1x and 3g. I rarely ever have 4g in my home. I have read on the forum that this is not common. I did drop my sim card while I was activating. Would trying another sim card be advisable or do you think I got a dud phone?

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Welcome to the forums!

You can try another SIM. However, I think it's just the way the Note 5 is designed and it picks up the signal poorly compared to your Note 4 or there's a change in software that is impacting the signal quality. Do you have a home internet network? If so, then consider switching to WiFi while at home to save the mobile data and keep the mobile data radios from constantly switching.

 

[Posey698]

The call quality is down too. That is what I'm mainly concerned about is making phone calls while at home.

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[Posey698]

Thanks. I may try that.

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