1. maboroshii's Avatar
    I recently noticed that my spen doesn't really work on a certain part of the screen. It's a small, circular area at the very top of the screen in the middle, almost directly beneath the company logo. I noticed it in the snote application; it seems to respond when I apply pressure but if I write as I normally would, it leaves a blank space in between. Has anyone else noticed this/had this problem?

    Should I take my phone back?
    Thank you for any help!
    panzerghost likes this.
    08-30-2015 01:04 AM
  2. Kelly Kearns's Avatar
    I recently noticed that my spen doesn't really work on a certain part of the screen. It's a small, circular area at the very top of the screen in the middle, almost directly beneath the company logo. I noticed it in the snote application; it seems to respond when I apply pressure but if I write as I normally would, it leaves a blank space in between. Has anyone else noticed this/had this problem?

    Should I take my phone back?
    Thank you for any help!
    You don't have any kind of case that has a magnet, do you? Even a small one in a flap for closing matters.

    If yes and taking the case off corrects it I wouldn't worry. If I you don't I would take it back immediately.
    debdroid1a likes this.
    08-30-2015 01:07 AM
  3. Thomas Wong1's Avatar
    I have the same problem. Narrowed it down to two soft cases. Once I remove the case it works again. Now looking for alternate hard cases.

    Trying out several older cases (Note 3), I have solved it. Cases with magnetic covers (backs) will disrupt the S Pen. This can be replicated by placing a small magnet on the back of the Note5 in various places.

    Get a case with no magnets or remove the magnet from the case. Of course you cannot magnetically close the case afterwards.
    09-02-2015 04:27 AM
  4. Kelly Kearns's Avatar
    I have the same problem. Narrowed it down to two soft cases. Once I remove the case it works again. Now looking for alternate hard cases.

    Trying out several older cases (Note 3), I have solved it. Cases with magnetic covers (backs) will disrupt the S Pen. This can be replicated by placing a small magnet on the back of the Note5 in various places.

    Get a case with no magnets or remove the magnet from the case. Of course you cannot magnetically close the case afterwards.
    Yeah, you can't have magnets with the Note phones. It was a pretty wide problem with the Note 2 and most manufacturers started changing cases that had magnets. Guess new ones are popping up or manufacturers are forgetting..
    09-02-2015 10:05 AM
  5. debdroid1a's Avatar
    I have a magnet in my cover, but it has the soft case over the phone, then a rubberized wrap around over that. Yes a bit thick, but I like that the screen is covered, I can toss it in my purse with no worry. The magnet is in the back. I tried the Spen and it wrote all over.

    Posted via the *Note 5*
    msndrstood likes this.
    09-02-2015 10:48 AM
  6. Kelly Kearns's Avatar
    I have a magnet in my cover, but it has the soft case over the phone, then a rubberized wrap around over that. Yes a bit thick, but I like that the screen is covered, I can toss it in my purse with no worry. The magnet is in the back. I tried the Spen and it wrote all over.

    Posted via the *Note 5*
    With your case being so thick, that might help. It is something you certainly want to watch out for though.
    09-02-2015 10:50 AM
  7. John Tsolomitis's Avatar
    Thanks guys,

    I just noticed same problem with my note 4 when I installed the screen off memo app. I have a case that closes with a magnet. Took case off and all works fine. At least I know it's not the phone.
    11-28-2015 03:08 PM
  8. joeinblu's Avatar
    I had my Note 5 screen and digitizer replaced due to me dropping and cracking the screen. Now I have an area going across the middle of the screen where my s-pen doesn't work. I attached a screen shot. Do you think the screen is defective? TIA

    Joe

    Posted via the Android Central App
    Attached Thumbnails Spen not working on part of screen-16909.jpg  
    01-30-2016 10:52 AM
  9. Sepehr Aslany's Avatar
    I recently noticed that my spen doesn't really work on a certain part of the screen. It's a small, circular area at the very top of the screen in the middle, almost directly beneath the company logo. I noticed it in the snote application; it seems to respond when I apply pressure but if I write as I normally would, it leaves a blank space in between. Has anyone else noticed this/had this problem?

    Should I take my phone back?
    Thank you for any help!
    04-10-2016 03:40 PM
  10. Sepehr Aslany's Avatar
    Where are u come from said?!?
    I have this problem too
    i dont use any cover
    Plz help me 😢😢😢
    04-10-2016 03:44 PM
  11. Nepal 143's Avatar
    I recently noticed that my spen doesn't really work on a certain part of the screen. It's a small, circular area at the very top of the screen in the middle, almost directly beneath the company logo. I noticed it in the snote application; it seems to respond when I apply pressure but if I write as I normally would, it leaves a blank space in between. Has anyone else noticed this/had this problem?

    Should I take my phone back?
    Thank you for any help!
    04-23-2016 07:09 AM
  12. Nepal 143's Avatar
    same problem here my friend. did you solve the problem already or not yet if solve than pls tell me how okay? if i solve my note5 s pen problem before you than I will tell you. untill that good luck my friend
    04-23-2016 07:13 AM
  13. Nepal 143's Avatar
    friend I know it now. why s pen not writing in some area? a problem is our mobile cover magnet if you takeout your mobile cover than it will write.
    04-23-2016 07:21 AM
  14. Nepal 143's Avatar
    did you try it what I told you my friend??
    04-23-2016 07:24 AM
  15. movielover76's Avatar
    It's probably damaged yes or their is too much of a gap to detect the pen
    04-23-2016 11:55 AM
  16. Tj7's Avatar
    You don't have any kind of case that has a magnet, do you? Even a small one in a flap for closing matters.

    If yes and taking the case off corrects it I wouldn't worry. If I you don't I would take it back immediately.
    Thank you so much for this!! This literally helped me solve what was wrong with my sister's Note 5. We'd just bought it and not long after part of the screen wasn't working! We had already returned another Note 5 the same day because of this problem. But it was the cover we got! Phew! Thank you!
    05-28-2016 11:47 AM
  17. askj88's Avatar
    yes it's all casing Problem...
    i have also same problem ...
    but when i change casing cover it's alright ^_^.
    06-23-2016 03:31 AM
  18. novice's Avatar
    Aside from covers and magnates isn't there also a well known and amply documented problem with the Facebook app and dead areas on the screen?
    07-02-2016 01:13 AM
  19. Gkj1908's Avatar
    You don't have any kind of case that has a magnet, do you? Even a small one in a flap for closing matters.

    If yes and taking the case off corrects it I wouldn't worry. If I you don't I would take it back immediately.
    I was using a plastic case before and stylus was not working. I removed the case and it was perfect.
    Than I used a magnetic stand for few days and realised that stylus is not working In some parts of the screen. I have removed all the covers and stands and restarted also several times but it's still not working properly.
    Any advice or any way to reset screen and sensors.
    07-25-2016 02:40 AM
  20. panzerghost's Avatar
    Oh man, wish I would have read this before I got a magnetic case for my Note 7. Feel like this should be put on a label somewhere.
    08-29-2016 11:48 AM
  21. Nasif Ali's Avatar
    Yes solved
    Any cover with this magnatic closer will cause this

    friend I know it
    now. why s pen not writing in some area? a problem is our mobile cover magnet if you takeout your mobile cover than it will write.
    10-16-2016 03:10 PM

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