1. Mariah Richardson's Avatar
    Okay so I noticed that when I'm listening to music with spotify and I'm on the screen with my playlist and then press the power button to turn off the screen, the song will change. And this doesn't happen every single time. Would this be a problem with my phone and the screen acting as if I pressed it or would it be the app having the issue? It's the weirdest thing, anyone have any insight?
    08-31-2015 10:29 AM
  2. pst23's Avatar
    I tried this with spotify and my music doesn't go to the next track when I turn the screen off. Not sure what the problem could be.
    08-31-2015 10:36 AM
  3. SpookDroid's Avatar
    No issues here either.
    08-31-2015 10:41 AM
  4. Mariah Richardson's Avatar
    I tried this with spotify and my music doesn't go to the next track when I turn the screen off. Not sure what the problem could be.
    It doesn't happen every time. I can do it a million times in a row and it won't do it, it just happens randomly. It's very annoying and worries me that something could be wrong with my note 5. I'm hoping it's just the app that has the problem.
    08-31-2015 10:43 AM
  5. SpookDroid's Avatar
    Does it always happen right when you turn the screen off? If not, it may be a Spotify issue. I reported a bug recently (acknowledged by them) where sometimes, randomly, songs would skip on their own or Fast Forward on their own. For me it only seems to happen when Bluetooth devices are connected and when data coverage gets spotty, but it's only happened a couple times in the past few weeks.

    Oh, and it happened on my Note 4 when I reported it and it happened those couple times on the Note 5 now.
    08-31-2015 11:04 AM
  6. Mariah Richardson's Avatar
    Does it always happen right when you turn the screen off? If not, it may be a Spotify issue. I reported a bug recently (acknowledged by them) where sometimes, randomly, songs would skip on their own or Fast Forward on their own. For me it only seems to happen when Bluetooth devices are connected and when data coverage gets spotty, but it's only happened a couple times in the past few weeks.

    Oh, and it happened on my Note 4 when I reported it and it happened those couple times on the Note 5 now.
    Yes, it only happens at the moment that I go to turn the screen off. It's almost as if the power button is being recognized as a way to change the song. Super annoying and odd.
    08-31-2015 11:26 AM
  7. Sentrix's Avatar
    Would this be a problem with my phone and the screen acting as if I pressed it
    One way to test this would be to open up your playlist and keep pressing the power button.
    See if it changes to the song that's aligned on the screen with the power button, or if it's an entirely random one.

    The former would confirm it's a screen issue, the latter would suggest it's the app.
    08-31-2015 11:31 AM
  8. Mariah Richardson's Avatar
    One way to test this would be to open up your playlist and keep pressing the power button.
    See if it changes to the song that's aligned on the screen with the power button, or if it's an entirely random one.

    The former would confirm it's a screen issue, the latter would suggest it's the app.
    Oooh, that makes sense. Trying this now.
    08-31-2015 11:36 AM
  9. AlexMarie15's Avatar
    It happened to me too earlier today for the first time on this phone, but honestly as much as I love Spotify, it's buggy. I had so many glitches with it on my note 4, and it's my most used app so I deal with it, but it has been somewhat better on the note 5.
    08-31-2015 11:38 AM
  10. AlexMarie15's Avatar
    One way to test this would be to open up your playlist and keep pressing the power button.
    See if it changes to the song that's aligned on the screen with the power button, or if it's an entirely random one.

    The former would confirm it's a screen issue, the latter would suggest it's the app.
    Just tried because right after I posted it happened to me again, but only once. So I'm chalking it up to Spotify not playing nice.
    08-31-2015 11:43 AM
  11. Mariah Richardson's Avatar
    Just tried because right after I posted it happened to me again, but only once. So I'm chalking it up to Spotify not playing nice.
    Yes, and now mine won't do it at all. I've literally turned the screen on and off about 50 times now, and no song change. Lol. It's so random and only happens when it wants to. A few days ago I tried reinstalling Spotify, and I thought that solved it, but then it happened again today.

    So, everything with my screen must be fine, right?
    08-31-2015 11:50 AM
  12. Mariah Richardson's Avatar
    Oh, and I just remembered that it happened last week when I was pressing the volume buttons as well, with the screen on. But it happens more often when I'm turning the screen off.
    08-31-2015 11:52 AM
  13. Mariah Richardson's Avatar
    09-01-2015 07:38 AM
  14. Sentrix's Avatar
    I'll mess around with Spotify on my Note later and get back to you guys. Lol
    Mariah Richardson likes this.
    09-01-2015 12:15 PM
  15. sbatwater's Avatar
    I've actually run into this since I started using my Note 5 also, but I'm pretty sure it's either a Spotify issue, or my hand (or some part of my hand) is triggering either a button or a swipe on the screen when I go to hit the power button.

    Those bezels are so thin, this is the price we must pay!
    09-01-2015 02:02 PM
  16. Sentrix's Avatar
    I couldn't manage to get mine to do it. (I have a case on if that makes a difference.)
    09-01-2015 07:01 PM
  17. Mariah Richardson's Avatar
    I couldn't manage to get mine to do it. (I have a case on if that makes a difference.)
    Yeah, if I try to do it it won't happen. It's very rare and random. I thought it was me bumping the screen before I turned it off but I know it's not. Idk, I'm just glad to see that a few others are having the same issue.
    09-01-2015 08:24 PM
  18. Mariah Richardson's Avatar
    Sorry to revive a super old thread...

    But for those who were experiencing this, is it still happening? I've noticed that the app has updated several times, but the issue still occurs. And, I pay attention each time it happens and the song that it is changing to is not lined up with the power button.. so that's good I suppose?
    09-28-2015 12:05 PM
  19. anikablamey's Avatar
    yes this happens to me all the time on my S6edge+. Have you found a solution? Sorry its so late on the thread haha
    03-03-2016 02:20 AM
  20. Dunners01's Avatar
    This happens to me every day, almost everytime I quickly hit the power button when Spotify is on screen. Its so annoying. I even bought a new android phone and still the same problem.

    Did you ever figure out how to fix the problem?
    08-22-2016 02:09 AM

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