03-13-2018 12:07 PM
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  1. AC Question's Avatar
    My Note 5 says it is going to take 6 hours to be fully charged from 10%....When I first got the phone is was charging very fast, about 20-30% up to full in a little under an hour...now I need to charge it all night.
    Anyone else have this issue or have a solution?
    09-01-2015 09:12 PM
  2. Row bear's Avatar
    I'm having the same issue and I don't know why. ...it takes 7 hours from zero and 3 from 50%
    09-30-2015 04:24 AM
  3. greggb47's Avatar
    Are you using the cord that came with it. Had the same problem when I didn't use it. switched cords problem cured(I tried to use a old one)

    Posted via the Android Central App
    09-30-2015 08:42 AM
  4. pdub73's Avatar
    Yes the cable and the plug that came with it MUST be used any other combination of the 2 won't activate fast charging, if your cable doesn't have the 2 little notches on the end that goes into your phone it's the wrong cable.
    09-30-2015 09:10 AM
  5. dpham00's Avatar
    Yes the cable and the plug that came with it MUST be used any other combination of the 2 won't activate fast charging, if your cable doesn't have the 2 little notches on the end that goes into your phone it's the wrong cable.
    Any quality microusb cable and qualcomm quick charge 2.0 compatible charger will work.
    09-30-2015 09:20 AM
  6. Glock23-G4's Avatar
    Yes the cable and the plug that came with it MUST be used any other combination of the 2 won't activate fast charging, if your cable doesn't have the 2 little notches on the end that goes into your phone it's the wrong cable.
    Incorrect.

    The cables are fairly standard, it's the wall plug that matters.

    Mine fast charges at work with an extra fast charge plug I bought and the cable from an old Google Nexus Tablet I had laying around.
    09-30-2015 09:21 AM
  7. Kelly Kearns's Avatar
    My Note 5 says it is going to take 6 hours to be fully charged from 10%....When I first got the phone is was charging very fast, about 20-30% up to full in a little under an hour...now I need to charge it all night.
    Anyone else have this issue or have a solution?
    I'm having the same issue and I don't know why. ...it takes 7 hours from zero and 3 from 50%
    There are issues with fast charge stopping for many. Some think it is a bad cord.

    I have 3 chargers, a Note 4, Note 5 and S6E chargers and they all required me to continually unplug and plug them back up to get fast charging to show up. They all worked fine on my Note 4. Finally I exchanged my phone and they all work fine on my new Note 5.

    I can't get people to report this to Samsung, everyone needs to report this to Samsung. When a certain number report it, then it automatically triggers an investigation at Samsung.
    09-30-2015 09:21 AM
  8. pdub73's Avatar
    You guys maybe right, but I tested it and when I used the cable from my Galaxy S4 it did not activate the fast charging
    09-30-2015 10:42 AM
  9. Kelly Kearns's Avatar
    You guys maybe right, but I tested it and when I used the cable from my Galaxy S4 it did not activate the fast charging
    The charging block is what does the fast charging.

    But again, there is an issue with fast charging with the Note 5.
    09-30-2015 11:02 AM
  10. zeuswsu's Avatar
    I've seen this on my phone when the USB cord wasn't pushed in all the way in to the charger. Might check that.

    Sent from my SM-N920V using Tapatalk
    09-30-2015 11:08 AM
  11. Katrina White1's Avatar
    I've never even unwrapped my N5's charging cable/block. I use my N4's and its always said fast charging. Takes an hour and change to charge from around 15-20%.

    Posted via the Android Central App
    09-30-2015 03:34 PM
  12. Kelly Kearns's Avatar
    I've never even unwrapped my N5's charging cable/block. I use my N4's and its always said fast charging. Takes an hour and change to charge from around 15-20%.

    Posted via the Android Central App
    That one will work. It just has to be a fast charging block.
    09-30-2015 03:54 PM
  13. ScottH323's Avatar
    I always use my S4 charger to charge my Note 5. The charge times are always all over the place when I plug in at 10% or lower. Most of the time it's 2-2.5 hours to non quick charge it. Yesterday I plugged the phone in and it said 7 hours left to charge. I left it plugged in for 30 minutes and it charged 8%. I unplugged it, and plugged it in again and it went to 2 hours. Kinda wierd...
    09-30-2015 08:46 PM
  14. DominickCosta's Avatar
    Mine works perfectly 95% of the time, but randomly (usually at the most important times), it will charge very slowly. I got mine on launch day from Tmobile. I've read a few threads with users facing this issue, maybe someone can provide Samsung contact information for us all to report the issue to?

    Posted via the Android Central App
    10-02-2015 10:32 PM
  15. ELavar's Avatar
    I'm having this issue and I'm using the charger that came with the Note 5.

    Posted via the Android Central App
    12-06-2015 09:22 PM
  16. phreddie04's Avatar
    I am having the same problem. Using the same chord and wall plug that came with the phone. When I first got the phone, it was wicked fast, now it takes 6+ hrs to fully charge.
    12-14-2015 03:42 PM
  17. Kbrulee's Avatar
    I am having the same problem. Using the same chord and wall plug that came with the phone. When I first got the phone, it was wicked fast, now it takes 6+ hrs to fully charge.
    Same here. Debating whether or not to just buy another set off amazon..
    12-18-2015 03:35 AM
  18. acles003's Avatar
    I currently have an S6 but switching to Note 5. One thing I have found with fast charging is that sometimes when I plug it in quickly and do it at an angle or push in too deeply, it will just charge the old fashion way. As soon as I unplug and plug back in, making sure I have a good flush connection between cable and phone, fast charging works right away. Just something to try.
    12-19-2015 11:25 AM
  19. pineapplex's Avatar
    Mine did that before. I just unplugged the cable from the block then made sure I plugged it back in all the way and it worked

    Posted via the Android Central App
    12-19-2015 11:30 AM
  20. tsrobin's Avatar
    I had the same problem. I called Samsung and I had to return the cable and they mail me a new one. I think the cable has a year warranty.
    03-08-2016 02:34 PM
  21. joeydtla's Avatar
    Yes the cable and the plug that came with it MUST be used any other combination of the 2 won't activate fast charging, if your cable doesn't have the 2 little notches on the end that goes into your phone it's the wrong cable.
    Can anyone suggest a specific car charge adapter? I'm using my original Note 5 cable but when I plug it into any of my car adapters, they all say slow charging and 5 to 6 hours until fully charged. It's extremely annoying... I went on a road trip recently and spent most of my time in my vehicle and could only get a fast charge back at the hotel. Couldn't get any good photos because my battery was dead most of my trip....
    03-20-2016 03:58 AM
  22. Michael Clarke6's Avatar
    Hi All, A bit late maybe however this may help others. My Galaxy Note 5 did the slow charge of about 8 hours to full charge from 3% (normally just over an hour with the fast charger). I tried plugging everything back in and even used air pressure to clean cable inlet on phone in case there was a dodgy connection. As I lost my first Note 5, I had 2 fast chargers and cables (the spare was still new). I thought the fast charging was due to the plug/adapter however when I changed the travel adapter the phone still slow charged yet when I changed the cable the problem was solved. So the cable is not a standard USB cable and obviously in my circumstance it was the cause of the issue.
    03-22-2016 11:56 PM
  23. nblackst's Avatar
    This worked instantly!

    Thanks!

    Mine did that before. I just unplugged the cable from the block then made sure I plugged it back in all the way and it worked

    Posted via the Android Central App
    03-27-2016 04:27 PM
  24. novice's Avatar
    Some of the chargers (particularly from 3rd parties) are finicky and prone to breaking. Best to have or borrow a 2nd charger to test against your usual charger.
    tmabrey likes this.
    03-31-2016 09:47 PM
  25. Chera Holland's Avatar
    There are issues with fast charge stopping for many. Some think it is a bad cord.

    I have 3 chargers, a Note 4, Note 5 and S6E chargers and they all required me to continually unplug and plug them back up to get fast charging to show up. They all worked fine on my Note 4. Finally I exchanged my phone and they all work fine on my new Note 5.

    I can't get people to report this to Samsung, everyone needs to report this to Samsung. When a certain number report it, then it automatically triggers an investigation at Samsung.
    tmabrey likes this.
    08-08-2016 04:59 AM
37 12

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