1. don Adams's Avatar
    So I received the email that I am able to do a beta trial but it tells me to first update the software. According to the directions I am suppose to go to Settings > System > About Device > software update (don't see a software update button)? Am I doing something wrong?

    Posted via the Android Central App
    09-02-2015 07:24 AM
  2. boufa's Avatar
    From what I have been told, they are having problems activating the update feature on the samsung pay. I have a support ticket in with them on it, and they are going to call me back. (They did already once). The support person said that it is widespread, and its a beta thing. Their system verifies that you are eligible for the beta, then activates and update/install button IN the actual pay app. That system is the one not working. Once the system goes open they check to see if your eligible for the beta will be gone, and so will the problem.... or so 1 rep says.

    As for the check for updates... (its the top button in that screen) there have been no updates released so far for the note 5, so that is just a precautionary step. No update (from that system) is necessary to participate in the beta.
    don Adams likes this.
    09-02-2015 08:12 AM
  3. Techandfitness's Avatar
    Yup I'm in the same boat.

    Posted via the Android Central App
    09-02-2015 08:43 AM
  4. alejovh1's Avatar
    Same here
    09-02-2015 09:30 AM
  5. kroman1975's Avatar
    09-02-2015 11:14 AM
  6. mrcobra92's Avatar
    It's working now! Citibank should be supported on launch day according to the rep I spoke to. If I try and add my Citibank debit card now, I am brought to the terms and conditions diction screen for Citibank, so I know support is coming, but I can't add the card past that yet. BofA works perfectly.

    09-03-2015 07:15 PM
  7. alejovh1's Avatar
    Working here as well. My bank of America works great. Time to go shopping
    09-03-2015 08:36 PM
  8. deng66's Avatar
    Working for me too. Is it sad that the only place open now is Walmart and I'm tempted to go even though I don't need anything?
    09-03-2015 09:03 PM

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